I'm an Experienced Supervisor, that leads team members to on-time job completion. I assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. I have excellent communication and listening skills. I provide leadership and vision which drives teams to meet goals.
Overview
33
33
years of professional experience
Work History
Supervisor
Keefe Commissary Network/TKC Name Change
03.1999 - Current
Managed 24 employees pulling, packing and shipping individual orders to inmates.
Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
Solicited customer feedback to identify and improve on areas of weakness.
Developed effective improvement plans in alignment with goals and specifications.
Saved the company $20,000 by starting recycling program.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Helped meet changing demands by recommending improvements to business systems or procedures.
Operations Manager
TKC Holdings/Keefe
03.1991 - Current
Oversaw 68 employees at commissary locations in OH, WV, PA, MI and NY.
Competed "Train the Trainer" course for forklift Certification. Trained and certified warehouse employees.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Partnered with vendors and suppliers to effectively manage and budget.
Administered drug tests and oversaw I-9 forms.
Trained new employees in Oracle and use of Kronos for payroll.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Education
High School Diploma -
Brunswick High School
Brunswick, OH
06.1984
Skills
Dependable and Responsible
Inventory Control
Complex Problem-Solving
Staff Discipline
Organization and Time Management
Schedule development
Priority management
Goal-Oriented
Employee Motivation
Policy Enforcement
Waste Reduction
Computer Skills
Winner of "The Extra Mile Award"
I drove 4 hours on Christmas Eve to deliver commissary orders to inmates because the truck lines who not working.
Timeline
Supervisor
Keefe Commissary Network/TKC Name Change
03.1999 - Current
Operations Manager
TKC Holdings/Keefe
03.1991 - Current
High School Diploma -
Brunswick High School
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