Dennis Shannon
Moncks Corner,SC
Summary
Proven leader and dedicated professional with a track record of enhancing operational efficiency at JN Kidds by redesigning warehouse layout and boosting team morale. Skilled in cleaning, sanitizing, and providing exceptional customer service. Demonstrates strong independent work ethic and dependability, achieving significant improvements in customer satisfaction and profitability.
Overview
38
38
years of professional experience
Work History
Custodian
Warner Bros
07.2018 - Current
- Maintained a well-organized supply closet for easy access to necessary tools.
- Checked in and stocked inventory throughout facility.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
Bakery Clerk
Vons Grocery Store
09.2017 - 05.2022
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
Warehouse Manager
JN Kidds
09.2006 - 08.2017
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
Restaurant Owner
Dairy Freeze
01.1991 - 08.2006
- Maintained positive relationships with local community and government officials.
- Managed payroll, daily deposits, and cost controls.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
Postal Clerk
US Postal Service Housing Facility
06.1987 - 07.1997
- Assisted customers with package shipping, ensuring proper labeling and timely delivery.
- Monitored inventory of postage stamps and made orders to replenish.
- Weighed mail and computed pricing amounts.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
Education
Quincy High School
Quincy MA 06.1984
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and dependable
- Customer service
Timeline
Custodian
Warner Bros
07.2018 - Current
Bakery Clerk
Vons Grocery Store
09.2017 - 05.2022
Warehouse Manager
JN Kidds
09.2006 - 08.2017
Restaurant Owner
Dairy Freeze
01.1991 - 08.2006
Postal Clerk
US Postal Service Housing Facility
06.1987 - 07.1997
Quincy High School
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