Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dennis Shaw

Saint Louis,MO

Summary

Hardworking employee enthusiastic about learning Software Development field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Delivery Driver

Imos Pizza
09.2019 - Current
  • Fostered positive working relationships with regular customers.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Demonstrated initiative by learning menu offerings and ingredients to better assist customers with inquiries and special requests.
  • Adhered to strict safety standards while transporting perishable food items, ensuring that all products arrived at their destination in optimal condition.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.

Revenue Protection Technician

USIC LLC/RECONN
04.2019 - 08.2019
  • Duties included disconnection and reconnection of electric utilities for Ameren MO, disconnection of gas utilities for Spire gas Co, and also carrying out Anti-Corrosion inspections for Spire Gas Co
  • Utilized multiple computer programs via company provided laptop and cell phone to carry out duties as a technician
  • Basic daily duties included driving company vehicle on a predetermined route for electric and gas work, following all safety protocol and policy of each company respectively, contacting customers to inform regarding the order for disconnect/reconnect of services, contacting customers who'd scheduled inspections to inform them I was on my way, and solving problems along the way in order to carry out these various duties.
  • Completed job reports and logs immediately following service calls.
  • Drafted preventive maintenance schedule to support equipment longevity.
  • Organized work to meet demanding production goals.
  • Worked with diverse types of weather and ground conditions.

Shipping and Receiving Assistant

Crown services
03.2018 - 04.2019
  • Latest assignment September 2018 to March 2019 at Bay insulation of MO.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.

Assistant Produce Manager

Schnucks Culinaria
09.2015 - 01.2018
  • Ordered produce, answered customer questions, and directed customers to find their needed goods.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Selected items for specials and marked down items to reduce losses.
  • Streamlined inventory management, ensuring optimal stock levels and minimizing waste through accurate ordering processes.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Insurance Agent

Guardian insurance
08.2014 - 02.2015

Final Expense Insurance Agent

Lincoln Heritage insurance
06.2013 - 08.2014

Customer Relationship Manager

CMS connection
01.2012 - 01.2013
  • Contacted current Medicare advantage enrollees to schedule them for home health and wellness visits, ensured that the nurse practitioner doing the visit did arrive, and surveyed customers after their visit to find out how the visit went.

Pre-qualification Specialist

Secured Health & Life Insurance Brokerage
10.2011 - 01.2012

Sales Agent

Supermax Supplements
07.2011 - 08.2011

Salesman

Bridge Publications, Inc
11.2007 - 05.2011
  • Cold called customers from target lists to sell various publications.

Fundraiser

Church of Scientology Western U.S. Region
01.2004 - 01.2007
  • Fundraised for capital projects including buildings and building renovations
  • Called members, described projects, and solicited donations.

Fundraiser for Social Betterment Charities

International Association of Scientologists Administration
01.2001 - 01.2004
  • Focused charitable organization raising money for local and national charities
  • Responsible for contacting previous donors as well as new donors to contribute to the charities
  • Arranged donor events to solicit contributions.

Education

High School Diploma -

Sheridan Technical Institute
Ft. Lauderdale, FL

Skills

  • Strong communication skills including outbound/inbound customer service relating, oral and written presentations, e-mails, letters, etc
  • Capable of dealing with customers at all levels including executives
  • Fast learner consistently achieving or exceeding goals

Certification

  • Advaned Zerox technician certificate
  • Grant writing certificate
  • Step Up to Leadership certificate (community activist course)


Timeline

Delivery Driver

Imos Pizza
09.2019 - Current

Revenue Protection Technician

USIC LLC/RECONN
04.2019 - 08.2019

Shipping and Receiving Assistant

Crown services
03.2018 - 04.2019

Assistant Produce Manager

Schnucks Culinaria
09.2015 - 01.2018

Insurance Agent

Guardian insurance
08.2014 - 02.2015

Final Expense Insurance Agent

Lincoln Heritage insurance
06.2013 - 08.2014

Customer Relationship Manager

CMS connection
01.2012 - 01.2013

Pre-qualification Specialist

Secured Health & Life Insurance Brokerage
10.2011 - 01.2012

Sales Agent

Supermax Supplements
07.2011 - 08.2011

Salesman

Bridge Publications, Inc
11.2007 - 05.2011

Fundraiser

Church of Scientology Western U.S. Region
01.2004 - 01.2007

Fundraiser for Social Betterment Charities

International Association of Scientologists Administration
01.2001 - 01.2004

High School Diploma -

Sheridan Technical Institute

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