Dennis Singleton
Bowie,MD
Summary
Proven senior manager with a successful track record in managing and navigating complex operational, facilities, construction, and project management systems to impact a company’s business plans and delivery of services. Managing business relationships by adeptly managing operational initiatives while implementing strategic goals, plans, and objectives. Skilled in P&L management and leadership training, Successful in reducing busine operations cost and improving business plans, process, and standard operating procedures through innovative strategies and effective team building.
Overview
20
20
years of professional experience
Work History
Director of Operations
Northern Virginia Community College
03.2024 - Current
- Company Overview: Eplus Solutions
- Effective Oversite of a complex operational/facilities infostructure, provide budget analysis and implementation of complex initiatives, complete project deliverables that achieved company goals and enhanced business relationships
- Manage RFP, RFQ, and RFI proposal selection process assuring most qualified and cost-effective vendors are selected during the vendor selection process
- Manage operational, facilities technical tasks and issues associated with project implementation
- Plan, prepare and review extensive implementation proposals to clearly identify and outline project time frame, cost, and procedures to achieve project deliverables in the areas of building construction, design, renovation, building moves and additions as well as managed services deliverables
- Conducted comprehensive site surveys prior to operational activity to ensure project/contract obligations were appropriately adhered to and accomplished per project timelines
- Eplus Solutions
Director of Project Management
JK Logistics
Washington, USA
04.2022 - 02.2024
- Company Overview: Washington, D.C
- Oversaw effective project design, budget analysis and implementation of complex initiatives, resulting in portfolio of managed services accounts, completed project deliverables that achieved company goals and enhanced business relationships
- Grew business relationships by 5%
- Planned, prepared, and reviewed extensive implementation proposals to clearly identify and outline project time frame, cost, and procedures to achieve project deliverables in the areas of building construction, design, renovation, building moves and additions as well as managed services deliverables
- Conducted comprehensive site surveys prior to operational activity to ensure project/contract obligations were appropriately adhered to and accomplished per project timelines
- Washington, D.C
Senior Operations Manager
Canon Business Process Services
Washington, USA
01.2017 - 04.2022
- Company Overview: Washington, D.C
- Successfully led the planning and management of a diverse national legal managed services portfolio including all office services initiatives and facility services, building construction and renovation, IT implementation, property management oversite as well as software development, and software program application
- Oversaw project/program procedures and planning for all facilities and operational matters with effective budget tracking and best practices, effectively enhancing the organizational mission
- Washington, D.C
Operations Manager
Ricoh USA
Washington, USA
02.2011 - 01.2017
- Company Overview: Washington, D.C
- Managed the timely and successful completion of numerous specialized projects, including building construction and renovation, information technology, managed services/facility planning and product engineering while supervising a team of 52 national staff
- Worked closely with senior management and team program/facility members to identify project objectives, deadlines, budgets, and deliverables, leading to increase business by 15 percent
- Washington, D.C
Reginal Operations Manager
IST Management Services / WilmerHale
Washington, USA
03.2002 - 02.2011
- Company Overview: Washington, D.C
- Led operations and facilities management services in the operational management of several national managed services locations
- Managed national site managers (IST) and 68 staff members at WilmerHale
- Managed financial services, HR, and acquisitions in a timely and sensitive manner to advance company objectives
- Washington, D.C
Education
B.A - Business Management
UNIVERSITY OF MARYLAND
College Park, MDSkills
- Management/Strategic Planning
- MS Programs
- Business Acumen
- KPI Metrics/Analytics
- Leadership training
- Strategic planning
- Process improvement
- Quality assurance
- Financial controls implementation
- Workforce planning
- Risk mitigation
- Resource allocation
- Operations oversight
- Process improvements
- Performance analysis
- Performance improvement
- P&L management
- Employee motivation
- Management team building
- Staff management
- Marketing strategy
- KPI tracking
- P&L Administration
- Contract negotiation
- Supervision and training
Timeline
Director of Operations
Northern Virginia Community College
03.2024 - Current
Director of Project Management
JK Logistics
04.2022 - 02.2024
Senior Operations Manager
Canon Business Process Services
01.2017 - 04.2022
Operations Manager
Ricoh USA
02.2011 - 01.2017
Reginal Operations Manager
IST Management Services / WilmerHale
03.2002 - 02.2011
B.A - Business Management
UNIVERSITY OF MARYLAND
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