Dennis Smith
Cincinnati,Ohio
Summary
Highly-motivated software developer with a desire to grow & take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Work well with team members or solo. An innovative thinker with a dedication to developing & maximizing creative solutions to meet goals and requirements.
Overview
6
6
years of professional experience
Work History
Content Creator
The Alternate Timeline
Mason, OH
04.2022 - Current
- Created self owned brand that focuses on video content creation and publishing articles through self-owned site: thealternatetime.com.
- Planned, produced, and edited video projects to maximize engagement.
- Designed graphics for social media, thumbnails & more.
- Monitored website and social media traffic.
- Curated content for social media platforms.
- Applied strong writing, editing, and proofreading abilities to each assignment to produce the best possible content.
- SEO performed with every piece of published content.
- Performed in-depth research into topics to write clear and accurate copy.
- Delivered high-quality, insightful, informative, and entertaining written content while meeting tight deadlines.
- Formatted articles, blogs, and webpages with HTML, photos, and infographics.
Assistant Sales & Marketing Manager
Massage Envy
Cincinnati, IA
07.2023 - Current
- Managed social media platforms and utilized metrics to increase engagement and campaign performance.
- Recommended follow-up visits and additional services and products to help clients pursue wellness goals.
- Built and maintained relationships with peers and upper management to drive team success.
- Fostered relationships with customers to expand customer base and retain business.
- Identified trends for sale promotions to increase interest or demand in products.
- Engaged in sales-oriented discussions to determine customer pain points.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Answered incoming telephone calls to provide store, product, and service information.
- Performed research to analyze customer behavior, purchasing habits, trends, and preferences.
- Created and provided marketing material to meet business needs.
Retail Marketing & Sales Associate
Public Hotel
NYC, NY
08.2018 - 03.2022
- Top store sales associate, delivered 40% of the store's total sales since 2019, while providing a good experience, excellent customer service, and a memorable environment for the hotel's guests.
- Partner with store buyers, suggesting new products based on trending interest and sales, including, serving as point of contact with certain vendors. • Responsible for the store's best-selling item from listening and understanding customer desires.
- Shadowed and collaborated with the sales and marketing director of the hotel (involved in executive hotel marketing meetings discussing hotel digital marketing plans & KPI goals)
- Initiated a Christmas holiday social media contest which increased the store's followers, sales, and long-term awareness of products on the website.
- Assessed consumer needs and buying habits to identify potential markets and product demand variables.
- Fostered relationships with customers to expand customer base and retain business.
- Developed key customer relationships to increase sales.
Digital Marketing Manager (SEO & Writing)
Sem Nexus
NYC, NY
12.2019 - 01.2021
- Performance-driven digital marketing with a focus in mobile applications and delivering a positive ROI.
- Helped clients kickstart the launch of their mobile apps in which have generated targeted number of downloads with low cost per click and cost per acquisition.
- Creativity - wrote storyboards, creative messages, banners, commercials, promotional videos & more.
- Built customer confidence by actively listening to needs and concerns and providing appropriate solutions.
- Built sustainable client relationships through trust, communication, and interpersonal skills.
- Created and managed ad campaigns for clients with budgets up to 5k a month (start-up) on ad spend.
- Received, responded to, and resolved customer issues or complaints quickly, resulting in increased client satisfaction.
- Delivered high level of service to clients to both maintain and extend relationships for future business opportunities.
- Learned multiple platforms to better suit client needs.
- Created Google Ads for Sem Nexus that resulted in an increase of conversions by 15% for the company.
- Utilized platforms such as Apple Search Ads, Google Analytics, Facebook and other ad platforms on regular basis.
Education
Bachelor of Science - Integrated Strategic Communications
University of Kentucky
Lexington, KY05-2016
Skills
- Spring Boot, Java, PostgreSQL, HTML, CSS, JavaScript, Vuejs, Responsive Design, IntelliJ, Git, Unit Testing (JUnit), E/R diagrams, Integration Testing
- WordPress Development, content creation, content writing, concept development
Technical Experience
- Software development experience
- Project Title - This is where you'll add all of your capstone projects from Tech Elevator as well as any side projects you work on during your own time. When adding projects, include the following: Application name or title, technologies/languages you used, your role, what the application does.
Additional Info
- Language/Cultural Experiences: English, Semi-fluent Spanish - Experienced different cultures in the US and in Mexico.
- Places Lived: Albany, GA; Green Bay, WI; Mexico City, MX; Mason, OH; Lexington, KY; New York City, NY;
- My Character: An amazing people person, approachable & enjoyable, reliable, collaborative, goal oriented, energetic, loyal, competitive, and driven.
Timeline
Assistant Sales & Marketing Manager
Massage Envy
07.2023 - Current
Content Creator
The Alternate Timeline
04.2022 - Current
Digital Marketing Manager (SEO & Writing)
Sem Nexus
12.2019 - 01.2021
Retail Marketing & Sales Associate
Public Hotel
08.2018 - 03.2022
Bachelor of Science - Integrated Strategic Communications
University of Kentucky