Dennis Snyder

• Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
• Communicated with dispatch, plant operators, other drivers and customers to provide best-in-class service.
• Recorded expenses and maintained receipts.
• Complied with DOT regulations regarding hours of service and rest periods.
• Planned efficient routes and adjusted strategies based on current weather and traffic information.
• Cleaned interior cab area regularly to maintain a neat work environment.
• Loaded and unloaded cargo from trailers using a pallet jack or hand truck.
• Reported any mechanical problems immediately upon discovery.
• Delivered goods on time and in good condition to designated destinations.

• Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
• Assisted with customer requests and answered questions to improve satisfaction.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Identified needs of customers promptly and efficiently.
• Reported any incidents involving the truck or its cargo to management immediately.
• Coordinated with team members and remained flexible in work scheduling to meet service needs.

started withe EMS program

changed to automotive program

• Displayed strong telephone etiquette, effectively handling difficult calls.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Delivered products to customer locations on time.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Drove substantial sales through suggestive selling and by promoting add-on purchases.
• Identified needs of customers promptly and efficiently.
• Coordinated delivery schedules with logistics teams to ensure timely delivery of goods.
• Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
• Maintained accurate records of all sales transactions and client interactions.
• Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
• Managed inventory levels by placing orders for products when necessary.
• Maintained a current knowledge of market trends and competitive activities in the sales area.
• Reset store displays for special events and seasonal merchandise changes.
• Developed marketing materials such as brochures, flyers, and posters.
• Developed customized sales techniques to successfully sell and upsell services to new and existing clients.

• Loaded trucks and safely secured merchandise to prevent damage during transportation.
• Loaded and unloaded vehicles at distribution center and delivery address.
• Assisted warehouse personnel in packing orders when necessary.
• Transported and safely delivered items to prevent damage or loss.

• Moved large and bulky items manually or with pallet jacks or forklifts.
• Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
• Sorted items according to size, type, color, style. before storing them in their respective bins or shelves.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Worked with cross-functional teams to achieve goals.