Dennis (Mark) Taylor
Pegram,TN
Summary
Results-driven Network Project Lead with extensive experience in maintaining and optimizing complex network infrastructures. Proficient in troubleshooting and diagnosing network issues to significantly reduce downtime and enhance operational efficiency. Demonstrates exceptional communication skills for effective collaboration with cross-functional teams while providing superior end-user support. Expertise in structured cabling solutions ensures reliable data transmission and minimal disruptions.
Overview
3
3
years of professional experience
Work History
Project Lead
HCLTech on assignment for Meta/Facebook
Gallatin, TN
02.2024 - Current
- Executed hardware setup and configuration of devices from companies such as Cisco Networks, Juniper Networking and Infineras.
- Resolved circuit, link, and fiber-related issues efficiently.
- Replaced malfunctioning network hardware to restore optimal functionality.
- Ensured compliance with SLAs and SOPs in maintaining production network for optimal client satisfaction.
- Contributed to critical projects by supporting comprehensive network systems in collaboration with multiple departments.
Network Operations Technician
Direct Line Global on assignment for Meta/Facebook
Gallatin, TN
06.2023 - 12.2023
- Performed racking and stacking of devices while ensuring their optimal configuration for network stability.
- Utilized advanced techniques to identify and rectify complex technical networking problems.
- Supported senior network engineers in identifying potential issues with configurations and deployments.
- Managed network-related equipment stock levels to ensure availability.
Network Technician II
Direct Line Global on assignment for Meta/Facebook
Gallatin, TN
05.2022 - 06.2023
- Executed installation and maintenance of fiber optic and network cabling to enhance data center connectivity.
- Conducted troubleshooting to diagnose and resolve equipment malfunctions.
- Executed post-installation assessments employing Fluke Networks for functionality verification.
- Executed setup of comprehensive network cabling systems.
Education
Bachelor of Arts - Sociology
Tennessee State University
Nashville, TN12-2010
Skills
- Datacenter network implementations
- Strong troubleshooting skills
- Cisco wireless routers and switches
- Network performance monitoring
- Team leadership qualities
- Continuous learning mindset
- Quality of service implementation
- Collaborative
Timeline
Project Lead
HCLTech on assignment for Meta/Facebook
02.2024 - Current
Network Operations Technician
Direct Line Global on assignment for Meta/Facebook
06.2023 - 12.2023
Network Technician II
Direct Line Global on assignment for Meta/Facebook
05.2022 - 06.2023
Bachelor of Arts - Sociology
Tennessee State University
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