Dennis Thomas
Fort Wayne,IN
Summary
Dynamic General Manager with a proven track record at Rallys Fast Food Restaurant, excelling in operations management and team leadership. Successfully drove year-over-year business growth while implementing cost-saving measures. Skilled in training and coaching, fostering a high-performance culture that enhanced employee satisfaction and operational efficiency.
Overview
19
19
years of professional experience
Work History
General Manager
Rallys Fast Food Resturant
03.2009 - 08.2015
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Assistant Manager
Burger King
05.1996 - 07.2008
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Academic
Northrop High School
Fort Wayne, IN06.1991
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Time management
- Training and coaching
- Team leadership
- Goal setting
Timeline
General Manager
Rallys Fast Food Resturant
03.2009 - 08.2015
Assistant Manager
Burger King
05.1996 - 07.2008
Academic
Northrop High School
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