Dennis Thompson
Elkhart,IN
Summary
Proven leader in fast-paced environments, adept at enhancing team efficiency and customer satisfaction at companies like Hobby Lobby. Skilled in quality control and adept at conflict resolution, I significantly reduced waste by optimizing workflows. My focus on safety and proactive staff training has consistently improved business performance and product quality.
Overview
36
36
years of professional experience
Work History
Packer
MSC Industrial Supply
11.2015 - Current
- Maintained a clean and organized work environment, promoting safety and productivity.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Proved successful working within tight deadlines and a fast-paced environment.
Manager
Hobby Lobby
04.2000 - 06.2010
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Produce Manager
Supervalu
02.1994 - 03.2000
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
- Managed product rotation to minimize waste, optimizing freshness and quality of available goods.
- Coached and mentored new team members.
- Assisted customers with produce questions.
Produce Manager
Spartan Stores
09.1988 - 03.1994
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
Education
No Degree - Business Administration
I.U.S.B
South Bend, IN06.1985
Skills
- Packing boxes
- Product Packaging
- Warehouse Safety
- Labeling
- Quality Control
- Quality Inspection
Timeline
Packer
MSC Industrial Supply
11.2015 - Current
Manager
Hobby Lobby
04.2000 - 06.2010
Produce Manager
Supervalu
02.1994 - 03.2000
Produce Manager
Spartan Stores
09.1988 - 03.1994
No Degree - Business Administration
I.U.S.B