Dennis Wagner
Youngstown
Summary
Dynamic RPSGT with a proven track record at Crossroads Sleep Center, enhancing team efficiency and customer satisfaction. Excels in fast-paced environments, demonstrating exceptional problem-solving and communication skills. Known for a friendly attitude and a strong work ethic, adept at learning quickly and adapting to new situations. Achieved significant improvements in operational productivity.
Overview
7
7
years of professional experience
Work History
RPSGT
Crossroads Sleep Center
02.2004 - 02.2007
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Insurance Specialist
Kevin Buckwalter
02.2004 - 07.2005
- Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
- Processed eligibility and benefits verification and authorization requests.
- Followed up on denials, late payments, extensions and other special circumstances.
- Tracked pending authorizations to resolve discrepancies and avoid revenue loss.
RPSGT
Nevada Sleep Diagnostics
04.2000 - 11.2003
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
RPSGT
Sleep Centers of Nevada
04.2000 - 02.2002
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Chaffy College
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
RPSGT
Crossroads Sleep Center
02.2004 - 02.2007
Insurance Specialist
Kevin Buckwalter
02.2004 - 07.2005
RPSGT
Nevada Sleep Diagnostics
04.2000 - 11.2003
RPSGT
Sleep Centers of Nevada
04.2000 - 02.2002
Chaffy College
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