Dennis Woods
Chandler,Arizona
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
Work History
Logisitic Manager
Metafreight LLC
09.2022 - Current
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained professional, organized, and safe environment for employees and patrons.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Program Manager
Phoenix United Home Healthcare
06.2012 - 09.2022
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Spearheaded innovative problem-solving techniques that addressed challenges head-on, resulting in effective resolution measures.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Lead the team and projects on a proactive, timely, accurate, strategic, and independent basis while producing successful results.
- Managed trends and provider issues, staff management, and provider database management for hospital, ancillary, and physician contracting.
- Developed goals, work plans, and schedules for Provider Network Management staff and ensured that they were executed.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Program Coordinator
Phoenix United Home Healthcare
01.2012 - 01.2015
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Created comprehensive reports on program progress, presenting findings to stakeholders and adjusting strategies as needed.
- Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Implemented evaluation tools to measure program effectiveness, utilizing data-driven insights for continuous improvement.
- Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
- Employee issues (performance, behavior, compliance with policies, etc.) are addressed timely and appropriately in accordance with company policies.
- Planned, assigned, monitored, and appraised employee’s job results.
- Developed, implemented, and enforced policies and procedures.
- Developed and recommended policies and procedures for evaluating programs.
Education
Master of arts and sciences focus - healthcare administration
University of Arizona
Online 08.2016 - 05.2018
Bachelors Of Arts -
Bowling Green State University
Bowling Green, OH 08.1999 - 05.2004
Skills
Certification
Project Management Professional (PMP)
References
Available upon request
Timeline
Logisitic Manager
Metafreight LLC
09.2022 - Current
Master of arts and sciences focus - healthcare administration
University of Arizona
08.2016 - 05.2018
Program Manager
Phoenix United Home Healthcare
06.2012 - 09.2022
Program Coordinator
Phoenix United Home Healthcare
01.2012 - 01.2015
Bachelors Of Arts -
Bowling Green State University
08.1999 - 05.2004
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