Summary
Overview
Work History
Education
Skills
Timeline
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Dennis Wright

Fort Lauderdale,FL

Summary

Accomplished Senior Technician at Tire Hut, adept in technical assistance and customer support, significantly enhancing system efficiency and client satisfaction. Expert in troubleshooting and team training, consistently achieving and surpassing company goals. Proven track record in electrical systems and reducing waste, contributing to revenue growth and high-quality standards.

Overview

12
12
years of professional experience

Work History

Senior Technician

Tire Hut
02.2021 - Current
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Performed safety and emissions inspections.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.

Senior HVAC Technican

Green Bee Air
04.2017 - 01.2021
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Calibrated equipment to achieve maximum efficiency.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Used technical skills, tools, and techniques like soldering to repair parts.
  • Filled out detailed work orders for each job completed.
  • Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.

Service Manager

BJ's Wholesale
10.2012 - 03.2017
  • Established team priorities, maintained schedules and monitored performance.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Education

Associate of Arts - Automotive Mechanics

Broward College
Fort Lauderdale, FL
06.2009

High School Diploma -

North Miami Beach High School
North Miami Beach, FL
06.2006

Skills

  • Technical assistance
  • Troubleshooting and resolution
  • System installations
  • Customer Support
  • Tech-Savvy
  • Electrical Systems
  • Troubleshooting skills
  • Team Training

Timeline

Senior Technician

Tire Hut
02.2021 - Current

Senior HVAC Technican

Green Bee Air
04.2017 - 01.2021

Service Manager

BJ's Wholesale
10.2012 - 03.2017

Associate of Arts - Automotive Mechanics

Broward College

High School Diploma -

North Miami Beach High School

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Dennis Wright