Dennis A. Ramos, II
Fort Collins,CO
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
General Staff Member
Big 5 Sporting Goods
Fort Collins, Colorado
11.2024 - 01.2026
- Stocked shelves with new inventory and ensured product availability.
- Maintained store cleanliness and organized merchandise displays.
- Provided product knowledge to enhance customer shopping experiences.
- Collaborated with team to handle customer inquiries efficiently.
- Supported promotional events by setting up displays and signage.
- Operated cash register with proficiency during high-volume shopping times.
- Assisted in store closure, with packaging and transport of transfers and fixtures
General Staff Member
Fun Fun Fun
Fayetteville, NC
08.2016 - 09.2018
- Operated cash register with proficiency during high-volume shopping times.
- Completed end-of-day duties by balancing payments and receipts in cash register.
- Built and maintained working relationships with peers and upper management.
- Completed regular and thorough cleaning of equipment, floors and furniture.
- Met incoming customers pleasantly and offered support and service.
- Responded to customer queries and complaints to promote overall satisfaction.
- Collaborated with staff teams to achieve work goals and adhere to deadlines.
- Managed safe and efficient serving of customer foods.
- Answered phone calls and routed correspondence to appropriate staff members.
- Processed payments, issued receipts and provided change.
- Managed customer transactions and balanced cash registers after shifts.
- Tracked inventories and notified supervisors of material quantities to prevent shortages.
Education
High School Diploma -
Cornerstone Christian Academy
Fayetteville, NC05.2016
Associate of Applied Science - Simulation & Game Design
Fayetteville Technical Community College
Fayetteville, NCSkills
- Customer Service Understanding
- Report Development
- Schedule Coordination
- Documentation Abilities
- Employee Mentoring
- Customer Support
- Process Improvement
- Cleaning and Organization
- Customer Relations Skills
- Performance Monitoring
- Safety Compliance
- Inventory Restocking
- Cash Handling
- Store Closure
Timeline
General Staff Member
Big 5 Sporting Goods
11.2024 - 01.2026
General Staff Member
Fun Fun Fun
08.2016 - 09.2018
High School Diploma -
Cornerstone Christian Academy
Associate of Applied Science - Simulation & Game Design
Fayetteville Technical Community College