Dennise Caro
Palm Bay,FL
Summary
Hardworking Health Information Analyst with expertise in healthcare documentation procedures. Dedicated to applying evolving information technology to complete health information management processes. Produces accurate and thorough data utilized for healthcare quality improvement, utilization management and risk management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Health Information Analyst
Health First's Holmes Regional Medical Center
Melbourne, FL
04.2021 - Current
- Verified accuracy and overall completeness of birth certificate by auditing and reviewing patient information.
- Processed birth certificates quickly to avoid delays and keep workflows running smoothly.
- Assisted with typing, data entry and answering incoming calls as required.
- Sorted all paperwork and documents alphabetically and according to dates and significance.
- Assisted newly hired in learning about citrix application and verification procedures, performance strategies and customer service techniques.
- Checked documents and identifying credentials for all parties.
Health Information Technician II
Health First's Holmes Regional Medical Center
Melbourne, FL
07.2020 - 04.2021
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Processed medical records requests from outside providers according to facility, state and federal law.
- Maintained patient confidence by keeping patient records information confidential.
- Reviewed charts and flagged incomplete or inaccurate information.
- Communicated effectively with staff, patients and insurance companies by email and telephone.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Transcribed phone messages and relayed to appropriate personnel.
- Retrieved mail, packages and documents.
- Retrieved patients lab records and emailed them to the appropriate party.
Health Information Technician- Chart Processing
Health First Holmes Regional Medical Center
Melbourne, FL
05.2018 - 07.2020
- Maintained patient confidence by keeping patient records information confidential.
- Preps medical charts by facility and so it may be sorted by the Health Information Tech
- Sorts charts and discards documents not needed
- Scan charts into the system and prepares them to be QC
- QC information in Solarity and verify all information is correct
- Find medical number for documents missing information
- Dispose of charts older then 30 days according to hospital policy
Health Unit Coordinator/CNA
Health First's Holmes Regional Medical Center
Melbourne Beach, FL
07.2013 - 05.2018
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Obtained client medical history, medication information, symptoms and allergies.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Assembled and maintained patient medical records and other documents related to patient care.
- Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
- Assisted with processing patient admissions, transfers and discharges.
- Transcribed physician orders accurately and alerted nurses to new orders, single orders and stat medications.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Education
Bachelor of Science - Health Information Management
Western Governors University
Salt Lake City, UT12.2023
Associate of Arts -
Eastern Florida State College
Cocoa, FL12.2018
Skills
- Multitasking Abilities
- Data Entry
- Computer Skills
- Organization and Time Management
- Self-Motivated
Certification
- CNP - Certified Notary Public
Languages
Spanish
Native or Bilingual
Timeline
Health Information Analyst
Health First's Holmes Regional Medical Center
04.2021 - Current
Health Information Technician II
Health First's Holmes Regional Medical Center
07.2020 - 04.2021
Health Information Technician- Chart Processing
Health First Holmes Regional Medical Center
05.2018 - 07.2020
Health Unit Coordinator/CNA
Health First's Holmes Regional Medical Center
07.2013 - 05.2018
Bachelor of Science - Health Information Management
Western Governors University
Associate of Arts -
Eastern Florida State College
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