Dennise Fiallos
West Palm Beach,FL
Summary
Proficient in providing administrative, organizational, and customer service support within virtual environments; dependable professional. Proficiency of Microsoft Office and additional productivity tools. Adopt effective time management and strong communication and problem-solving abilities in order to meet objectives on a consistent basis. An accomplished and well-informed office administrator with years of experience providing customer service and administrative support.
Overview
4
4
years of professional experience
Work History
Virtual Administrative Assistant
La Huerta
01.2023 - Current
- Facilitated smooth communication between departments by acting as the liaison for interdepartmental requests and information sharing.
- Managed CRM input, exports and clean up.
- Improved client satisfaction by managing calendars, scheduling meetings, and organizing travel arrangements for executives.
- Elevated executive support services with timely preparation of presentation materials utilizing PowerPoint slideshows and informational handouts.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
Office Assistant
Fort Lauderdale Chirp Practice
01.2022 - 02.2023
- Increased customer satisfaction by providing professional and courteous front desk support.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Reduced operational costs through effective inventory management and negotiation with vendors.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
Virtual Assistant
Wellive
03.2020 - 12.2021
- Entered supervisor's shopping list into online shopping site and coordinated deliveries.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Increased operational effectiveness through diligent maintenance of office equipment inventory levels.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Ensured client deliverables were met on time by closely monitoring deadlines and coordinating task completion across teams.
Education
Master of Science - Applied Behavior Analysis
National University
San Diego05.2024
Bachelor of Science - Biology
University of South Carolina
South Carolina12.2014
Skills
- Excellent Communication
- Calendar Management
- Customer relations and communications
- Office Administration
- Travel Coordination
- Records Management
- Travel Planning
- Data Entry
- Social media knowledge
- Word Processing
- Appointment Coordination
- Filing and data archiving
Languages
Spanish
Native or Bilingual
Timeline
Virtual Administrative Assistant
La Huerta
01.2023 - Current
Office Assistant
Fort Lauderdale Chirp Practice
01.2022 - 02.2023
Virtual Assistant
Wellive
03.2020 - 12.2021
Master of Science - Applied Behavior Analysis
National University
Bachelor of Science - Biology
University of South Carolina
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