Dennise Mata
San Antonio
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
2
2
Languages
12
12
years of professional experience
Work History
Supervisor
Toyoda Gosei
San Antonio
04.2020 - Current
- Supervised daily operations and ensured compliance with safety procedures.
- Trained and mentored team members on production techniques and best practices.
- Coordinated workflow to maintain efficiency in manufacturing processes.
Customer Service
Walmart
San Antonio
01.2015 - 01.2018
- Provided excellent customer service.
- Provided customer service to customers needs and answered their questions accordingly
- Developed strategies for improving customer service standards.
Education
GED
San Antonio, TexasSkills
- Production management
- Quality assurance
- Safety compliance
- Inventory management
- Workflow coordination
- Process management
- Process improvement
- Process monitoring and improvement
- Performance evaluation
- Employee training
- Team building
- Customer relationship management
- Customer service
- Payroll processing
- Staff discipline
- Conflict resolution
- Effective communication
- Verbal and written communication
- Documentation and reporting
- Coaching and mentoring
- Mentorship skills
- Goal oriented
- Attention to detail
- Problem solving
- Decision-making
- Time management
- Public speaking
- Employee motivation
- Attention to detail
- Decision-making
Languages
English
Professional
Spanish
Professional
Timeline
Supervisor
Toyoda Gosei
04.2020 - Current
Customer Service
Walmart
01.2015 - 01.2018
GED