Dennise Daniela Ñamendy Castro
Jarrell,TX
Summary
I want to work in a leading company that allows me to develop my knowledge and skills acquired in my life. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Bank conciliator
Casa Pellas S,A
01.2022 - 09.2023
- General Accounting, support in the audit process before the general admission management system.
- Self-motivated, with a strong sense of personal responsibility.
- Adjust differences between accounting balances and bank balances on the company's books
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Customer Service Representative
Inspiro
01.2019 - 11.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Cashier
Restaurante Olof Palme
10.2018 - 09.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Accounting internship
Bordados y confecciones CRS
08.2017 - 04.2018
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Assisted with month-end closing and reporting duties.
- Completed closing and reporting functions and prepared journal entries.
Waitress
La campana
02.2016 - 04.2017
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
Skills
- Teamwork
- Windows management
- Management of Office Package
- Puntuality
- Adaption
- Analytical Thinking
- Clerical Support
- Dependable and Responsible
- Organizational Skills
- Multitasking Abilities
Studies
- 2023, Studyng 5th Year of the carrer public Accounting and Finance, Managua, Nic
- 2018-2019, Communicative English (Advanced level), Managua, Academia Nacional de Idiomas (ANI)
- 2015-2018, Technical Accounting, Managua, Instituto Técnico Manuel Olivares
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Bank conciliator
Casa Pellas S,A
01.2022 - 09.2023
Customer Service Representative
Inspiro
01.2019 - 11.2021
Cashier
Restaurante Olof Palme
10.2018 - 09.2019
Accounting internship
Bordados y confecciones CRS
08.2017 - 04.2018
Waitress
La campana
02.2016 - 04.2017