DENNIS FRANCISCO ANAYA ANGEL
Everett,MA
Summary
Enthusiastic computer technician proudly offering several years of experience in upgrading systems, installing network components and providing informal software demonstrations. Enthusiastic employee with knowledge in email account setup. Skilled in task prioritization, exemplary customer service and troubleshooting. Thorough Service Technician utilizes in-depth knowledge of troubleshooting and repair. Talented at handling multiple work orders with efficiency and focus on quality. Excellent work ethic and continuous drive to acquire new service and repair skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.
Overview
11
11
years of professional experience
Work History
Store Manager and Tenology Adviser
super mercado latino - owner jorge Aguirre
Everett, Ma
06.2015 - Current
- Updated POS system with new products and promotional offers.
- Prepared monthly reports on sales figures, expenses, profits.
- Developed relationships with suppliers to negotiate better prices.
- Performed regular price checks to ensure competitive pricing.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Implemented efficient systems for tracking stock movement.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Ensured compliance with safety regulations and company policies.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Managed inventory and supplies to ensure materials were available when needed.
Sound Assistant and Sofware Adviser
Non Profit Organization
East Boston, MA
01.2013 - Current
- Installed loudspeakers, amplifiers, mixers, and other equipment as required by the venue or production team.
- Operated mixing consoles to adjust sound levels during performances.
- Coordinated with stage crew members regarding microphone placements on stage sets.
- Tested cables and other components of the system prior to use.
- Conducted regular inspections of all sound equipment to ensure it is functioning correctly.
- Repaired faulty wiring connections between devices such as speakers and amplifiers.
- Loaded music files into digital playback systems for musicians during rehearsals and shows.
- Set up wireless microphones for performers at live events.
- Organized the storage of all sound equipment when not in use.
- Performed maintenance on sound systems, including troubleshooting and repairing technical issues.
- Prepared audio-visual equipment for special events.
- Resolved hardware and network issues to prevent performance delays.
POS, CAMERAS AND OTHER DIVECES TECHNICIANS
PRIMIER COMPUTERS
EVERETT, MA
11.2023 - 02.2024
- Responsibly handled various household errands and essential duties.
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Achieved service goals by efficiently prioritizing and organizing tasks.
- Identified needs of customers promptly and efficiently.
- Executed operations on multiple machinery and tools, emphasizing on safety measures for optimal efficiency.
Education
Associate of Science - Computer Science And Programming
Bunker Hill Community College
Charlestown, MA05-2023
Skills
- Supply Ordering
- Store Merchandising
- POS Systems
- Payroll Management
- Store operations oversight
- Marketing and Promotions
- Store Opening and Closing
- MS Office proficient
- Store opening and closing procedures
- Cash Management
- Database Management
- Customer Service
- Flexible Schedule
- Leadership Development
- Mathematical Aptitude
- Process Improvements
- Problem-Solving
- Training and mentoring
- Security System Monitoring
- Program implementation
- Inventory Control
- Documentation And Reporting
- Bank and Safe Deposits
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
POS, CAMERAS AND OTHER DIVECES TECHNICIANS
PRIMIER COMPUTERS
11.2023 - 02.2024
Store Manager and Tenology Adviser
super mercado latino - owner jorge Aguirre
06.2015 - Current
Sound Assistant and Sofware Adviser
Non Profit Organization
01.2013 - Current
Associate of Science - Computer Science And Programming
Bunker Hill Community College
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