Dennis (Keith) Potts
Beaufort,South Carolina
Summary
With a proven track record at TCbacker Construction, I excel in project monitoring and fostering client relations, ensuring project standards are surpassed and stakeholder satisfaction is achieved. My expertise in risk management and strong organizational skills have driven successful outcomes in diverse roles, from consulting to managing golf facilities, demonstrating exceptional leadership and multi-tasking abilities.
Experienced with project planning, coordination, and execution. Utilizes analytical skills to identify project requirements and develop effective strategies. Track record of managing cross-functional teams to achieve project goals.
Overview
38
38
years of professional experience
Work History
Project Consultant
TCbacker Construction
09.2024 - Current
- Delivered high-quality project results by consistently adhering to established standards and protocols.
- Built strong relationships with clients through effective communication and understanding their needs, promoting repeat business opportunities.
- Implemented risk mitigation strategies through thorough analysis of potential issues, minimizing the impact on project timelines.
- Allocated work among team members and provided guidance.
Small Business Owner
Self-employeed
04.2019 - 03.2024
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Small Business Owner
Salt Line Construction
02.2015 - 12.2018
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
Golf Caddie
Secession Golf Club
09.2013 - 03.2015
- Ensured golfer satisfaction by anticipating needs and proactively addressing inquiries or concerns.
- Assisted golfers in maintaining a steady pace of play, contributing to a more enjoyable round for all participants.
- Developed strong relationships with golfers through exceptional interpersonal skills and superior caddie services.
- Promoted a safe golfing environment by adhering to established safety guidelines during inclement weather conditions.
- Enhanced golfer experience by providing strategic advice on course layout and shot selection.
- Cleaned and maintained balls, clubs, and course amenities.
- Assisted players in improving game play.
- Carried two bags of clubs for full 18-hole rounds of golf.
- Determined distances to pins and advised players on proper clubs and methods.
- Assisted golfers with selecting clubs, choosing strategies and lining up shots.
Small Business Owner
Self-employeed
02.2000 - 11.2011
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
- Achieved consistent growth with careful planning and execution of business development initiatives.
- Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
- Developed a diverse drink menu featuring innovative cocktails and high-quality spirits to attract a wider clientele.
- Analyzed sales data to identify trends in consumer preferences, adjusting menu offerings accordingly to maximize profitability.
- Managed cash flows by accurately tracking daily transactions, deposits, invoices payments, and payroll processing.
- Enhanced staff performance through regular feedback and coaching sessions that fostered a culture of continuous improvement.
Head Golf Professional
Bray's Island
06.1995 - 11.1999
- Led instructional clinics for various skill levels, helping participants refine their technique and improve overall performance on course play.
- Implemented safety protocols throughout the entire facility, reducing risks for both guests and staff.
- Collaborated with other department heads to ensure seamless integration of services across all aspects of the club experience.
- Implemented innovative marketing strategies to showcase the club''s amenities and attract potential members.
- Provided professional development opportunities for staff, enhancing their skills and knowledge within the golf industry.
- Improved golf course operations by implementing efficient scheduling and staff management techniques.
- Coordinated seasonal leagues and social events tailored towards varying age groups within our membership base.
- Enhanced member experience through personalized instruction and tailored golf programs.
- Managed relationships with key vendors effectively to secure optimal pricing on products and services used throughout the club.
Golf Professional (mini Tour)
Self
11.1992 - 06.1994
- Played on the Hurricane tour
- Played One Nike tour event
- Open qualifiers for mini tour events
- Us Open qualifier
First Assistant Golf Professional
Dataw Island Club
01.1989 - 10.1992
- Participated actively in networking events representing club professionally while developing valuable connections across industry.
- Maintained accurate records of lessons, tournaments, events, memberships, payments received, invoices issued as well as other relevant data pertaining to daily operations.
- Managed pro shop inventory, ensuring optimal product selection and availability for customers.
- Developed strong relationships with vendors, securing high-quality products at competitive prices for pro shop merchandise.
- Assisted in budget preparation, contributing to effective financial management of the facility''s resources.
- Implemented lesson plans tailored to individual skill levels, accelerating progress for beginning golfers and refining advanced techniques for experienced players.
- Coordinated successful golf outings, creating memorable experiences for participants and generating revenue for the club.
- Cultivated a welcoming atmosphere in the clubhouse, enhancing member satisfaction and encouraging referrals to new prospects.
- Enhanced player performance by providing tailored golf instruction and coaching.
- Improved communication between departments by implementing regular meetings among team leaders.
- Streamlined operations for improved customer experience through efficient scheduling and coordination of tee times.
- Oversaw repair and maintenance tasks within pro shop area ensuring equipment was always functioning properly.
Cart Attendant
Dataw Island Club
09.1987 - 12.1989
- Handled day to day staging of golf cart area
- Loaded and unloaded golf bags
- Performed golf cart maintenance and cleaning
- Handled staging of driving range and retrieval of range balls daily
- Cleaned golf clubs and stored in proper locations
- Cleaned and shined shoes
- Performed minimal golf club repairs
- Coordinated golf cart staging for large golf outing
- Scoreboard design and scoring of tournaments
- Course marshaling as needed to maintain pace of play
Education
High School Diploma -
USCB
Beaufort, SC06-1987
Skills
- Project monitoring
- Business analysis
- Risk management
- Scope definition
- Organization skills
- Worksite safety
- Multi-tasking skills
- Team motivation
- Project scheduling
- Client relations
Timeline
Project Consultant
TCbacker Construction
09.2024 - Current
Small Business Owner
Self-employeed
04.2019 - 03.2024
Small Business Owner
Salt Line Construction
02.2015 - 12.2018
Golf Caddie
Secession Golf Club
09.2013 - 03.2015
Small Business Owner
Self-employeed
02.2000 - 11.2011
Head Golf Professional
Bray's Island
06.1995 - 11.1999
Golf Professional (mini Tour)
Self
11.1992 - 06.1994
First Assistant Golf Professional
Dataw Island Club
01.1989 - 10.1992
Cart Attendant
Dataw Island Club
09.1987 - 12.1989
High School Diploma -
USCB
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