DENNISSE GONZALEZ
Allentown,PA
Summary
Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software.
Overview
13
13
years of professional experience
Work History
SHIPPING TEAM LEAD
Hydac technology corp
10.2019 - Current
- My responsibilities are to oversee the dock floor and make sure employees are following their daily task on the shipping floor
- I managed and schedule all export shipments going overseas to multiple countries
- I have great knowledge with SAP system
- Using SAP, I create deliveries on a daily basis for each department
- Process small packages using UPS, FedEx, and DHL
- Process freight shipment using various website for John Deere, Caterpillar, & Echo transportation
- Process daily ASN report for our clients CNH
- Assisted with new hire orientation and employee training
- Defined problems, collected data, established facts and validated conclusions
- Responded quickly to meet customer needs and resolve problems
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
- Participated in ongoing training to enhance own job skills and knowledge.
INVENTORY CONTROL QUALITY ASSURANCE ASSOCIATE
Zulily LLC
05.2016 - 11.2017
- Perform critical indirect tasks as requested, such as working to solve inventory issues
- Counting and reporting inventory accuracy, ensuring efficiency of the warehouse through replenishing supplies
- Process end of day report on excel spreadsheets
- Processing orders by picking and packing merchandise at a rate reaching 150-200 units per an hour.
ACCOUNTS RECEIVABLE AGENT
iQor
07.2011 - 06.2015
- Managed corporate concerns emails for our client UPS to help with their customer's questions and concerns
- Processed disputes for our Ups customers such as overcharges, weight dimensions, late fees, and misapplied payments
- Processed payments using check by phone and credit card, all internet base systems and ACH forms
- Made and received inbound and outbound calls, handling 60 to 70 calls a day, and the ability to activate, cancel, and suspend UPS service.
Education
COMPLETED COURSEWORK TOWARDS 2018COSMETOLOGY CERTIFICATE -
The Beauty Institute
Allentown, PASkills
Warehouse Operations
Logistics Planning
Shipping coordination
Teamwork and Cooperation
Self-Motivated and Independent
Package handling
Warehousing Operations
Warehouse Software Systems
Inspection and Quality Control
Shipping Documentation
Export Compliance Regulations
Hazardous Materials Handling
References
References available upon request
Timeline
SHIPPING TEAM LEAD
Hydac technology corp
10.2019 - Current
INVENTORY CONTROL QUALITY ASSURANCE ASSOCIATE
Zulily LLC
05.2016 - 11.2017
ACCOUNTS RECEIVABLE AGENT
iQor
07.2011 - 06.2015
COMPLETED COURSEWORK TOWARDS 2018COSMETOLOGY CERTIFICATE -
The Beauty Institute
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