Summary
Overview
Work History
Skills
References
Certification
Additional Information
Interests
Timeline
Generic

Dennis Walker

SaaS Product Leader
Las Vegas,NV

Summary

For more than 20 years, Dennis has helped launch dozens of SaaS platforms, collectively transacting billions in U.S. dollars for hundreds of millions of customers. Supports product portfolio management, sequencing delivery of backlogs and roadmaps according to business value. Specializes in making SaaS platforms operationally excellent; resilient, scalable, cost-efficient, and secure. Drives technology product development velocity enabling organizations to reach for and grasp the stars. Thrives on building tight feedback loops opening up the potential for product experimentation. Draws from a deep bench of engineering expertise in network.

Overview

25
25
years of professional experience
7
7
Certifications
2
2
Languages

Work History

Senior Director of Cray Systems Management

Hewlett Packard Enterprise
Colorado Springs, CO
08.2020 - Current

Took principal accountability for the delivery of the world's only cloud-native, data center infrastructure management product suite designed for the world's largest and most sophisticated supercomputers. Managed an organization of ~60, comprised of 8 engineering teams, including the annual budget of $12MM USD. Also, provided the day-to-day instructions for another 20 contractors and Indian engineers.

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Delivered many of the world's largest supercomputers, satisfying hundreds of contractual requirements and securing half a billion U.S. dollars in revenue.
e.g.

  • Third largest supercomputer as of 2023 - https://www.top500.org/system/180048/
  • Eighth largest supercomputer as of 2023 - https://www.top500.org/system/179972/

My users included many Nobel prize winners whose frontier-advancing discoveries can be read about on sites like phys.org.

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Interpreted customer requirements, structured the roadmap of initiatives and epics, and groomed several backlogs of user stories. As of April '23, clarified the goals and work through the modification of 6,500 Jira issues, providing engineers with actionable work and enabling the larger organization and customers to coordinate with our progress.

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Designed and implemented the release management tooling and procedures covering the packaging and automated patching of hundreds of internal repositories, containers, helm charts, RPMs, binaries, OS images. Drove the deployment times from 1-2 months down to 1-2 days on bare-metal hardware and 1 hour in the public cloud. Implemented true continuous integration for a dozen products representing the entire solution.

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Was directly involved in coordinating issue resolution for hundreds of issues, even getting hands-on with the triage resolutions, writing code, drafting procedures, and revising automated test suites.

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Drove many cross-product initiatives, leading to greater automation, resiliency, security, and scalability across the BU involving hundreds of engineers.

Chief Technology Officer

Broadwing Ltd
New York, NY
03.2019 - 07.2020

Founded Broadwing Ltd, a software and systems engineering consultancy specializing in DevOps, security, SRE, and interim CTO services. Acquired the majority of company talent including executives and more than thirty engineers. Grew the annual revenue by 300% from 2019 to 2020, despite the pandemic. Notable customers included the U.S. government, a regional energy company, multiple SaaS platform startups, and several fortune 500 companies.

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Responsibilities included:

  • Designed enterprise-level technological blueprints and system architectures.
  • Supported complex sales leads and opportunities.
  • Handled client inquiries with exceptional professionalism and enthusiasm.
  • Provided project leadership in dynamic technology-driven environment with multiple priorities.
  • Facilitated ongoing team development and growth through training and professional skills enhancement.
  • Maintained thorough understanding of all key and current technologies, platforms and trends.
  • Coordinated third-party vendors and client IT teams to seamlessly deliver effective solutions.

Vice President of Engineering

Spark Neuro
New York, NY
04.2019 - 05.2020

Spark Neuro had ambitious goals including scanning one billion human brains to enable all neuroscientists to create data products which translate biological telemetry data into readily-accessible insights and diagnostics. In support of this, built the team and the platform in six months.

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  • Attracted and hired top-tier engineering and ops teams. Grew engineering by 1000% while maintaining engineering budgets.
  • Took ownership of existing superstar data scientist team. Mapped experiments to incremental progress and update level of effort estimates.
  • Implemented strong machine learning version controls around training data, models, experiments, ETL pipelines, and API endpoints.
  • Identified and prioritized product portfolio roadmap of milestones, including algorithms, desktop apps, data-mart, and SaaS platform
  • Delivered an operationally excellent platform within 6 months. Our early adopters included many internationally recognizable enterprises including Netflix, GM, and FedEx.

Director of Engineering

Tehama
Las Vegas, NV
05.2017 - 03.2019

Ran R&D within Pythian's Tehama business unit, creating innovative products using artificial intelligence in massively scalable platforms. Personally designed and developed Tehama's audit platform, exposing human behavioral analytics through a natural language query interface.

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  • Managed data science, its goals and objectives, coordinating expectations with business stakeholders.
  • Created pipelines of AI models turning desktop session videos into visible features over time.
  • Implemented strong data provenance to version-control modifications to data.
  • Developed APIs and single-page web-apps governed by automated scenario and unit tests.
  • Created infrastructure-as-code framework orchestrating hosting environments.
  • Delivered working prototype within 3 months and market-ready solution in 6.

Senior Director of Solutions Architecture

Pythian, Services
San Francisco, CA
09.2016 - 04.2017

Led and shaped technical presales thought leadership and solution analyses with a team of 35-40 world-class product owners, architects, developers, DevOps/SRE engineers, data scientists and data engineers.

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  • Created repeatable service definitions and consulting strategies.
  • Was accountable for technical analysis opening $40MM USD in new opportunities.
  • Directly engaged in digital transformation gap analyses and program management for complex engagements, many of which were $1MM+ in size.
  • Supported marketing efforts through production of collateral, case studies, and by representing our technical expertise to partners including Amazon, Google, and Microsoft.

Senior Director of Transformation

Pythian, Transformation
San Francisco, CA
12.2015 - 08.2016

Revised digital transformation consulting service offerings while delivering $16MM in revenue for the department's first year in operation. Was responsible for organizational design, job descriptions, RACI/KPI identification, professional development, the hiring pipeline, utilization actuals/forecasts reporting and the BU budget. Personally led the most complex technology audits.

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  • Drove improvements to enhance operational and interdepartmental efficiencies.
  • Prioritized and allocated top-tier talent to meet engagement targets.
  • Strategized and executed transformational roadmaps enabling customers forward momentum to operations, design, development and growth.
  • Created agile product owner service definition and team to identify and track ROI using customer business driver metrics and success criteria.

Director of DevOps

Pythian
San Francisco, CA
07.2014 - 11.2015

Was promoted as part of Pythian's acquisition of Blackbird. Led interdepartmental collaboration to identify opportunities and deliver new DevOps capabilities to existing projects. Managed DevOps engagements to ensure delivery was on target and within budgets.

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  • Developed thought leadership and case studies around operational excellence axioms, e.g. performance engineering, CI/CD, infrastructure lifecycle management, and operational visibility.
  • Managed hiring pipeline, resource scheduling, and budgets for DevOps personnel.
  • Integrated management and processes with new parent company procedures enabling point-in-time reporting.
  • Demonstrated leadership skills in managing projects from concept to completion
  • Supported sales and marketing with collateral and partner interviews. Landed multiple partner proficiency recognitions for DevOps from Google, Amazon, and Microsoft.
  • Grew month-over-month revenue by 400%.

Engineering Manager

DriveDev/Blackbird
San Francisco, CA
02.2013 - 06.2014

Led key engagements for DriveDev which later became Blackbird and then Pythian.

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  • Enabled client to rapidly recover after their failed launch to retain $15MM in investment revenue. Designed and developed greenfield cloud-based architecture within 3 months enabling them to capture $55MM in revenue in series-B round.
  • Personally developed and led team members through implementation on many solutions including continuous delivery, customer analytics, database administration, new APIs driving business logic, cloud architecture, and operational visibility.
  • Reduced platform deployment times down from months to minutes.
  • Implemented single-pane-of glass dashboards illustrating platform health state at-a-glance.
  • Developed customer behavioral analytics platform transacting billions in revenue.
  • Directly remediated countless operations incidents, following up with root-cause analyses, retrospectives, and platform improvements.

Chief Technology and Operations Officer

Peaceful Computing
Las Vegas, NV
06.2000 - 01.2013

Started consulting for systems engineering and software development while still in college, and grew it to 25 FTE. Wore every hat during twelve years of ownership from writing code to producing marketing collateral and giving industry talks at conferences.

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  • Managed company-level architecture, platform and data configuration processes and implementation protocols.
  • Embraced macro-level strategic decisions and micro-level implementation.
  • Laid out complete business continuity plan to maintain data protection in event of natural disaster or long-term outage.
  • Directed software and systems engineering teams' complex project development and functionality objectives.

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Also, personally developed and led teams through many technology projects including:

  • C# and MSSQL - Medical billing SaaS platform for doctors and collections,
  • Objective C and PHP - Mobile app for photo-taking, inspection with survey SaaS platform.
  • Java / Spring - Media warehousing and sales distribution SaaS platform.
  • Adobe Flex and PHP - Facebook, flash, massively multiplayer poker game.
  • Java - Account sign-up qualification and provisioning for global 4G data providers.
  • Objective C and PHP - Instagram competitor.

Skills

    DevOps Architecture

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References

Gregg Kitaeff - Startup Account Sales Manager - AWS

I was first introduced to Dennis as a result of  an acquisition. Integrating into a new company under these kinds of circumstances is always a challenge, for both sides. But Dennis, quite  easily, phased himself and his team into the new structure. Dennis' technical expertise, across multiple platforms and technologies is among the best that I have encountered. What really sets Dennis apart though, is his ability to recognize the problems that the business is trying to solve (with technology), and to communicate value in a clear  and succinct way. Furthermore, Dennis has C-Level/Boardroom presence, and offers a calming voice of reason and clarity whether pitching a new client, or working through a pressure-filled client issue. I would  welcome and look forward to working with Dennis again.

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Peter Goldstein - Founder and CTO of Valimail

I worked with Dennis on a recent consulting  project. We had been brought in separately to address issues with a stalled Ruby on Rails project that had languished for several months. Dennis and DriveDev had been brought in to fix the ops side of the house, while I was brought in a little later to address issues on the development side and get the new site ready for its initial release.

Dennis' dedication and technical skill were key to the successful rollout. He drove the deployment of an entirely new staging and production  infrastructure, moving systems from a private cloud to an AWS OpsWorks  managed system. Dennis worked with developers to define architecture  components, identify potential single points of failure, and guarantee robustness and scalability throughout the system. He also worked with the DriveDev team to identify key services (monitoring, NOC, etc.) and ensure that they were in place for launch.

Along with his extensive knowledge of the strengths and limitations of AWS,  Dennis brought a level of dedication to the project that was impressive.   Dennis jumped into technologies with which he hadn't had a lot of  experience, like the Rails asset pipeline, and successfully mastered  them. He drove task after task to completion, working tirelessly to make sure we were ready for deployment.

Dennis was also a pleasure to work with - he has a sunny disposition that  never flags, no matter the circumstance.  He never let ego get in the way of his job, actively seeking out feedback on how he could do better and taking it with a smile when it was given. He didn't hesitate to call in domain experts when they could solve a problem more quickly, and  he always took responsibility to ensuring the issue came to a successful resolution.

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Patrick Pharris - President and CEO of Pharris Media, Inc.

I have worked with Denny and his entire team for a number of years on a wide range of web design, web programming, SEO, SEM, and IT related endeavors for my company and my clients. Denny's vast knowledge of technology, hardware and software is only  paralleled by his unprecedented ability to communicate complex issues in a manner that is easily understood and acted upon. Denny has a unique  blend of strategic and creative abilities and always delivers projects on time and on budget. I would most definitely recommend him for any Internet or IT based project.
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Matt Szubrycht - DevSecOps Architect at Acquia Inc.

Dennis is an accomplished and recognized  technologist, as his profile shows. What his profile does not make very  clear, is the fact that he takes empathy for customers and people he  works with to an unprecedented level. Dennis is universally and  immensely respected and liked among the people he works with not only  for his technical prowess, but also for the positive and compassionate  energy he invariably brings to the workplace.  He taught me to perceive  customer technical issues we are hired to resolve as pain points  directly affecting everyone involved in negative ways.  From that  perspective, while delivering solutions, we are also delivering a higher  level of personal happiness and peace to everyone involved.

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Christian Ochsner - Software Developer and Systems Engineer

I have worked with Dennis on many projects. His  wide range of knowledge and his keen perception to detect new and  complex relationships is great. Dennis is also an Excellent boss and his  social skills and integrity are exemplary.
Any time I would love to work with or for him again!
The  project wouldn't have been successful without Dennis - he was key to  making it happen.  I'd recommend him to anyone, and would happily work  with him again.

Certification

AWS Solutions Architect - Associate

Additional Information

https://github.com/denniswalker

Interests

Musicianship - Guitar, Keys, Bass, and Drums

Weightlifting - and healthy living

Books - Business, Science, Math, Sci-fi, Personal Development

Peru - Lived there for a year

Timeline

CKA: Certified Kubernetes Administrator - The Linux Foundation

01-2021

CKAD: Certified Kubernetes Application Developer - The Linux Foundation

01-2021

CKS: Certified Kubernetes Security Specialist - The Linux Foundation

01-2021

Senior Director of Cray Systems Management

Hewlett Packard Enterprise
08.2020 - Current

Vice President of Engineering

Spark Neuro
04.2019 - 05.2020

Chief Technology Officer

Broadwing Ltd
03.2019 - 07.2020

Structuring Machine Learning Projects - DeepLearning.ai (Coursera)

02-2019

Improving Deep Neural Networks - DeepLearning.ai (Coursera)

11-2018

Neural Networks and Deep Learning - DeepLearning.ai (Coursera)

10-2018

AWS Solutions Architect - Associate

07-2018

Director of Engineering

Tehama
05.2017 - 03.2019

Senior Director of Solutions Architecture

Pythian, Services
09.2016 - 04.2017

Senior Director of Transformation

Pythian, Transformation
12.2015 - 08.2016

Director of DevOps

Pythian
07.2014 - 11.2015

Engineering Manager

DriveDev/Blackbird
02.2013 - 06.2014

Chief Technology and Operations Officer

Peaceful Computing
06.2000 - 01.2013
Dennis WalkerSaaS Product Leader
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