Denny Crumpacker
Energy/Healthcare
Ira,TX
Summary
Results-driven sales representative with proven expertise in customer relationship management, CRM software proficiency, and technical support. Successfully developed strong client relationships and implemented effective sales strategies to drive revenue growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Representative
Nextgen RPM
Dumas
06.2021 - 11.2025
- Developed strong relationships with clients to understand their needs and preferences.
- Presented product features and benefits to potential customers effectively.
- Collaborated with team members to create promotional strategies and campaigns.
- Managed customer inquiries and resolved issues promptly and professionally.
- Conducted market research to identify new sales opportunities and trends.
- Utilized CRM software to track sales activities and customer interactions accurately.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Attended industry events to network and promote Nextgen RPM's offerings actively.
- Developed key customer relationships to increase sales.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Generated new sales leads through cold calling and networking activities.
- Maintained accurate records of all sales and prospecting activities.
- Analyzed customer feedback to improve products and services.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Negotiated pricing contracts with customers to maximize profits.
- Provided technical support for customers using the company's products or services.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Reviewed monthly performance against targets set by management team.
- Researched competitors' products, prices, and sales techniques.
- Identified opportunities for cross-selling additional products and services.
- Organized client visits, presentations, product demonstrations and trade shows.
- Managed inventory levels by ordering sufficient stock for each account.
- Coordinated with other departments to ensure timely delivery of orders.
- Collaborated with marketing team to create promotional materials for products and services.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Negotiated deals and handled complaints or objections.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Greeted and assisted customers to foster positive experiences.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Operated register, handled cash and processed credit card transactions.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Replenished and arranged items to maintain appearance.
- Reset store displays for special events and seasonal merchandise changes.
- Recognized security risks to properly handle situations.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Recruited, hired and trained new hires to optimize profitability.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Reduced process lags by training employees on best practices and protocols.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Posed as models for advertising, artistic creation and display of goods.
Equipment Operator
Gilbert Conservation
Snyder
01.2019 - 06.2021
- make one calls for digging
- organized with other companies to work safely
- Operated heavy machinery to support conservation projects and land management activities.
- Conducted routine inspections and maintenance on equipment to ensure safe operation.
- Collaborated with team members to execute site preparation and restoration tasks effectively.
- Followed safety protocols while operating machinery in diverse outdoor environments.
- Assisted in training new operators on equipment handling and safety procedures.
- Monitored equipment performance and reported issues to supervisors for prompt resolution.
- Maintained accurate logs of equipment usage and maintenance schedules as required.
- Supported environmental initiatives by transporting materials to project sites efficiently.
- Operated a variety of heavy equipment such as backhoes, bulldozers and cranes to move earth and materials.
- Used equipment to complete jobs quickly and correctly.
- Communicated effectively with team members regarding status updates on jobsite activities.
- Performed preventative maintenance on equipment, including greasing, oiling, servicing engines and changing filters.
- Steered forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites.
- Transported material from one location to another using dump trucks and other vehicles.
- Loaded and unloaded trucks with excavated material for transport to designated areas.
- Followed established procedures for safely operating machinery while adhering to company policies at all times.
- Operated machinery on job sites to reduce accidents or injury.
- Checked equipment for defects before and after shift and submitted report indicating equipment condition.
- Maintained daily logs of machine operations and reported any mechanical or safety issues to supervisor.
- Conducted pre-operation checklists on all assigned machines prior to use each day.
- Kept equipment fueled and ready for immediate use to support scheduling demands.
- Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
- Operated earthmoving machines to move soil and other material on heavy construction sites in preparation for further building.
- Performed grading of site land and smoothed surfaces as part of projects or finish work.
- Trained new employees in proper operation of heavy machinery according to company guidelines.
- Participated actively in weekly safety meetings held by the site manager.
- Performed routine cleaning tasks on assigned equipment before returning it back into service.
- Monitored operation of equipment to ensure proper functioning in accordance with safety regulations.
- Followed signals from ground crew and other operators to safely move materials and prevent dangerous interactions or missed cues.
- Inspected and repaired equipment to maintain durability and optimal performance.
- Worked closely with surveyors, engineers and other personnel onsite during construction projects.
- Provided assistance in loading and unloading supplies from delivery trucks onto job sites when necessary.
- Adhered strictly to designated schedules for completing assigned tasks within specified timeframes.
- Conducted regular inspections of work area for hazardous conditions that could impact safe operation of equipment.
- Maintained clean driving record to drive construction vehicles to and from work site.
- Drove flatbed traIler to move equipment between job sites.
- Assisted in the setup of job sites by laying out stakes, flags. per project specifications.
- Ensured compliance with all applicable laws regarding health, safety, environment protection standards and regulations.
- Located and marked underground pipes and wires to identify safe digging locations.
- Removed tools and machinery from job site to secure at end of shift.
- Assisted supervisors in preparing detailed reports related to completion of assigned jobs.
- Utilized GPS systems to accurately locate boundaries for excavation sites.
- Put up and attached structural components and poured concrete to complete construction projects as scheduled.
- Leveraged mobile devices to communicate and coordinate worksite resources.
- Assisted in loading and unloading of materials from trucks and trailers.
- Loaded and moved dirt, rocks, equipment and materials.
- Coordinated machine operations with other site personnel to keep materials moving smoothly and prevent accidents.
- Operated heavy equipment to demolish current structures, remove plants or trees and clear property of debris.
- Operated equipment to remove debris, snow or other equipment from streets and work areas.
- Positioned or moved loads in response to hand or audio signals from crew members.
- Kept records of material or equipment usage and completed entries in production logs.
- Connected hydraulic hoses, belts and mechanical linkages to tractors.
- Checked fuel supplies at sites to verify adequate availability.
- Operated compactors, scrapers or rollers to level and compact refuse at disposal grounds.
- Adjusted handwheels and depressed pedals to control blades, buckets and scrapers.
- Followed worker hand signals to align machines, cutterheads or depth gauge makers with reference stakes and guidelines.
- Turned valves to control air or water output of compressors or pumps.
- Signaled operators to guide movement of tractor-drawn machines.
- Communicated with clients and studied plans and diagrams to establish work requirements.
- Tested atmosphere for adequate oxygen or explosive conditions while working in confined spaces.
- Compiled job cost estimates by determining detailed scope of projects and estimating material and labor costs.
Maintenance Technician
diamond wtg
Snyder
03.2017 - 12.2018
- Conducted routine maintenance on machinery and equipment to ensure optimal performance.
- Diagnosed mechanical issues and performed repairs for various systems and components.
- Collaborated with team members to streamline maintenance processes and improve efficiency.
- Inspected facilities and equipment for safety compliance and operational readiness.
- Assisted in inventory management of tools, parts, and supplies for maintenance activities.
- Maintained accurate records of maintenance tasks and equipment service history.
- Implemented preventive maintenance schedules to reduce downtime and extend equipment life.
- Trained new technicians on safety protocols, tools usage, and standard procedures.
- Operated hand and power tools to complete repairs.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
- Responded promptly to emergency breakdowns at any time during shift hours.
- Cleared clogged drains and replaced valves, faucets, and fixtures.
- Maintained accurate records of all maintenance activities performed.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
- Replaced defective parts such as bearings, seals, gears, valves.
- Installed new systems, replacement parts, and components to maintain proper operation.
- Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
- Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
- Diagnosed mechanical problems using visual inspections and test instruments.
- Assisted in the installation of new machinery and equipment.
- Read and interpreted equipment and work orders to properly perform required maintenance services.
- Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
- Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
- Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.
- Troubleshot complex electrical and mechanical issues with minimal downtime.
- Disassembled appliances to diagnose problems and facilitate repairs.
- Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
- Routinely inspected plant equipment for signs of wear or malfunctioning parts.
- Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.
- Adjusted machine settings according to manufacturing specifications.
- Installed new pumps, compressors, boilers and other mechanical systems.
- Trained junior technicians on best practices for machine operation and repair.
- Ensured proper functioning of facility's HVAC system by performing regular maintenance checks.
- Worked closely with engineering team to develop innovative solutions for existing problems.
- Developed preventative maintenance plans for various types of machinery.
- Calibrated instruments used in testing processes to ensure accuracy of results.
- Implemented troubleshooting techniques to resolve issue.
- Repaired machines, equipment or structures using tools or equipment.
- Performed routine maintenance by inspecting drives, motors or belts.
- Ordered parts, supplies or equipment from catalogs or suppliers.
- Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
- Adjusted devices or control instruments using hand tools, levels or straightedges.
- Cleaned or lubricated shafts, bearings or other parts of machinery.
- Assembled, installed or repaired electrical or electronic components and pipe systems.
- Planned and laid out repair work using diagrams, drawings or schematic diagrams.
- Aligned and balanced new equipment after installation.
- Installed equipment to improve energy or operational efficiency of residential or commercial buildings.
Leadman
TTT's Linings
Carlsbad
03.2014 - 02.2017
- Supervised daily operations and workflow in the production area.
- Trained new team members on safety protocols and equipment usage.
- Coordinated materials handling and inventory management processes.
- Ensured compliance with quality standards throughout production cycles.
- Assisted in troubleshooting equipment issues to minimize downtime.
- Implemented process improvements to enhance efficiency in operations.
- Led team meetings to discuss goals, challenges, and performance updates.
- Monitored employee performance and provided constructive feedback regularly.
- Trained team members in best practices and company standards.
- Provided technical guidance to crew members when needed.
- Supervised and coordinated activities of workers engaged in construction, repair, and maintenance of structures.
- Managed a team of 8 workers to complete tasks in an efficient manner.
- Conducted regular safety meetings with crew members to ensure safe practices are being used during operations.
- Discussed emerging site problems with management to determine applicable solutions.
- Resolved conflicts between employees regarding work assignments or job performance issues.
- Interpreted blueprints and job orders to workers and assigned duties.
- Tracked labor hours, productivity, costs, and quality control results for use in reporting purposes.
- Verified material and supply accuracy to incorporate change orders when necessary.
- Assigned tasks to crew members based on their skill level and experience.
- Inspected work sites and equipment to ensure safety regulations are followed.
- Monitored equipment and resources daily for job site, performing scheduled preventive maintenance.
- Monitored inventory levels and ordered additional supplies as needed.
- Coordinated with other departments or contractors to obtain necessary resources for completion of projects.
- Estimated worker hour requirements to meet needs of construction plans.
- Assisted foreman and project manager to execute job layout plan.
- Ensured proper disposal of hazardous waste materials from job sites according to company policies and procedures.
- Ordered materials as needed for completion of projects.
- Investigated incidents and accidents onsite involving personnel or property damage.
- Adhered strictly to all federal, state, local laws and regulations pertaining to health and safety standards on the job site.
- Prepared estimates for costings related to projects assigned.
- Ensured that the job was completed according to specifications and within budget constraints.
- Reviewed contract documents, plans, specifications and addenda to initiate safe work practices
- Collaborated with set director and script supervisor to ensure complete continuity of sets.
- Established methods of installation to dictate use of crews and equipment.
- Maintained landmark property, equipment, job site, office and tool house, following quality standards.
- Analyzed project strategy alignment against budget and subcontractor procurement.
- Managed workers at various experience levels in construction and restoration projects.
- Checked project details to verify job site materials and equipment.
- Established expectations and motivated crews to consistently meet or beat goals.
- Communicated with suppliers and coordinated delivery of supplies to job sites.
- Supervised projects to uphold schedule requirements and quality demands.
- Communicated with employees to demonstrate high standards and mitigate issues.
- Managed sites by focusing on safety, operations and productivity.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reported project progress, site problems and labor status to supervisors.
- Kept production team moving forward for progress in daily site operations.
- Delegated work to staff, setting priorities and goals.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Trained and monitored employees to teach daily tasks and improve performance.
- Monitored equipment operation during extraction process to detect problems.
- Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Kept detailed progress records to hit strict deadlines and adjust plans.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
- Adjusted equipment to prepare for excavating and boring geological materials.
- Set up and took down drilling rig and equipment.
Education
Welding/Blueprint Reading - Welding
New Mexico State University
Carlsbad, NM05-1996
Skills
- Customer relationship management
- Sales techniques
- Market research
- CRM software proficiency
- Technical support
- Product presentation
Certification
osha/msha training
Timeline
Sales Representative
Nextgen RPM
06.2021 - 11.2025
Equipment Operator
Gilbert Conservation
01.2019 - 06.2021
Maintenance Technician
diamond wtg
03.2017 - 12.2018
Leadman
TTT's Linings
03.2014 - 02.2017
Welding/Blueprint Reading - Welding
New Mexico State University