Denny Gonzalez
Dania Beach,FL
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
5
5
years of professional experience
Work History
Team Member
Crema De La Empanada
03.2016 - 01.2020
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Optimized workflows with proactive problem-solving and process improvements that streamlined day-to-day operations.
- Promoted a culture of continuous learning within the team by initiating training sessions, sharing best practices, and encouraging skill development.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Receptionist
Lagunamar Hotel
02.2015 - 02.2018
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
Education
High School Diploma -
Nueva Esparta
Margarita, Venezuela 06.1982
Skills
- Workplace Safety
- Cash Handling
- Customer Service
- Cleaning
- Following Instructions
- Order Preparation
- Collaboration and Teamwork
- Decision-Making Capabilities
- Complex Problem-Solving
- Fluent in Spanish
- Flexible Schedule
- Organizing Work Stations
- Creativity and Innovation
Languages
Spanish
Full Professional
References
References available upon request.
Timeline
Team Member
Crema De La Empanada
03.2016 - 01.2020
Receptionist
Lagunamar Hotel
02.2015 - 02.2018
High School Diploma -
Nueva Esparta
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