Denny Trieu
Summary
Technical Service Specialist and detail-oriented professional with the necessary skills to collaborate with cross-functional teams and external partners. Logical, analytical thinker and relationship builder; an effective team player with an outstanding work ethic. Solid communication, interpersonal, and problem-solving skills; able to excel in fast pace and deadline driven environments.
Overview
8
8
years of professional experience
Work History
Program Manager
Google
Sunnyvale, CA
05.2022 - 08.2022
- Setup, Maintain all existing Projects, Documentation, KPI data development and decisions.
- Monitoring projects that goals are met with stakeholders to discuss program status, software developments, legal tracker, team connect, goals and project milestones.
- Audit launch reviewer requirements according to legal team, lawyers, policy documentation, audit processes, triage, analyze metrics and present tableau/Gsuite dashboards when needed.
- Collaborated with business leadership, project managers to set priorities, ironclad, business needs, resource capacity and risk exposure.
- Drive workflow-level migration plans working with cross-functional teams, audit for each migration, track schedule/milestones, flag risks, resolve issues, and manage escalations.
- Coordinate with stakeholders to ensure alignment on new processes, training on tooling/error categorization, UAT” User acceptance testing”, SOS” Scaled Operation Support” triage and launch readiness.
- Facilitate project resources for technical aspects of project needs and easy to consume documentation of each execution step for migration playbook.
Project Manager
Tony's Construction Co.
San Jose, CA
03.2021 - 12.2021
- Create dashboards and KPI development requirements.
- Built successful project plans covering objectives, strict time frames, fast paced launch process, technical specifications and staffing to meet schedules.
- Maintain existing projects, project life cycle, planning, provide solutions, formatting, present ideas and technical problems.
- Create contents, project planning, powerpoint, presentation, list of tables, record filing, MS Word features and adobe acrobat documentation.
Program/Project Manager
Google
Santa Clara, CA
04.2017 - 01.2021
- Daily tasks are working with cross-functional partner teams to plan quality implementations with Asana, setup project dashboards, manage schedule, legal services, flagging risks and potential issues.
- Tracking project metrics dashboards operational, KPIs, and communicating through Gsuite management tools.
- Developed and initiated end to end projects, cost account management, monitored performance, simple legal products and meeting key milestones.
- Worked with optical sensors, cameras, live data tracking software application to manage transportations fleets for tech companies such as Google, Meta, Twitter, Apple, Samsung and Nvidia.
- Updated operational methods, oversaw accounting procedures, manage cross functional teams in other time zones and compiled data to improve efficiency for product research and development labs for Samsara success.
- Orchestrated projects within strict weekly timeframes with updates, budget constraints forecasting, solving issues, sourcing, procurements, custom orders shipping, working closely with senior leaders, tech engineers and stakeholders needs.
- Oversee multiple vendor management activities, negotiate pricing for contracts, support program management, coordinate procurement, service availability, supply chain and daily operations.
- IT Ticketing systems that processes for catalogs customer service requests on defective parts, issues with updated software, product applications, and hardware malfunctions replacement.
Project Manager Team Leader
CoinOPStore
Santa Clara, CA
05.2014 - 07.2017
- S.A.P in tools, equipment, products and managing account cost for Nvidia, Micron and AMD.
- Cross-trained existing employees, team connect with supplier and maintain internal customer relationships.
- Developed project timelines for product lines from production and online content development based on marketplace.
- daily activity and flow of projects through multiple departments to verify and use Thinksmart Automation Platform for on-time product tracking delivery.
Administrative Coordinator
Cepheid
Sunnyvale, CA
04.2014 - 05.2015
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Arranged corporate and office conferences for company employees and guests.
- Prepared detailed documents, Monday platform, catering to meetings and reports in administrative processes.
Education
Associate of Science -
De Anza College
Cupertino, CA06.2022
Certificate - AutoCad & CSI - Computer Science Analyst
TTL College
San Jose, CA05.2015
Skills
- Agile-Scrum, SDLC, PM Coordinator
- Adaptive Project Framework APF
- Strategic Planning, Program Development
- Client Relations, Account Negotiator,
- Project KPI Dashboards, Tracking Metrics
- PM Tools (G-Suite, SharePoint, Smartsheet, Asana, Tableau, OneNote)
- PMP Certificate - Google "ongoing"
- Conflict Mediation, Team Motivator
- Budget Estimation, Account Management
- Risk Management, Quality Assurance
- SAP, MS Office (Word, Excel, Outlook, Powerpoint, Access)
Timeline
Program Manager
Google
05.2022 - 08.2022
Project Manager
Tony's Construction Co.
03.2021 - 12.2021
Program/Project Manager
Google
04.2017 - 01.2021
Project Manager Team Leader
CoinOPStore
05.2014 - 07.2017
Administrative Coordinator
Cepheid
04.2014 - 05.2015
Associate of Science -
De Anza College
Certificate - AutoCad & CSI - Computer Science Analyst
TTL College