Summary
Overview
Work History
Education
Skills
Timeline
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Denny Trieu

Summary

Technical Service Specialist and detail-oriented professional with the necessary skills to collaborate with cross-functional teams and external partners. Logical, analytical thinker and relationship builder; an effective team player with an outstanding work ethic. Solid communication, interpersonal, and problem-solving skills; able to excel in fast pace and deadline driven environments.

Overview

8
8
years of professional experience

Work History

Program Manager

Google
05.2022 - 08.2022
  • Setup, Maintain all existing Projects, Documentation, KPI data development and decisions.
  • Monitoring projects that goals are met with stakeholders to discuss program status, software developments, legal tracker, team connect, goals and project milestones.
  • Audit launch reviewer requirements according to legal team, lawyers, policy documentation, audit processes, triage, analyze metrics and present tableau/Gsuite dashboards when needed.
  • Collaborated with business leadership, project managers to set priorities, ironclad, business needs, resource capacity and risk exposure.
  • Drive workflow-level migration plans working with cross-functional teams, audit for each migration, track schedule/milestones, flag risks, resolve issues, and manage escalations.
  • Coordinate with stakeholders to ensure alignment on new processes, training on tooling/error categorization, UAT” User acceptance testing”, SOS” Scaled Operation Support” triage and launch readiness.
  • Facilitate project resources for technical aspects of project needs and easy to consume documentation of each execution step for migration playbook.

Project Manager

Tony's Construction Co.
03.2021 - 12.2021
  • Create dashboards and KPI development requirements.
  • Built successful project plans covering objectives, strict time frames, fast paced launch process, technical specifications and staffing to meet schedules.
  • Maintain existing projects, project life cycle, planning, provide solutions, formatting, present ideas and technical problems.
  • Create contents, project planning, powerpoint, presentation, list of tables, record filing, MS Word features and adobe acrobat documentation.

Program/Project Manager

Google
04.2017 - 01.2021
  • Daily tasks are working with cross-functional partner teams to plan quality implementations with Asana, setup project dashboards, manage schedule, legal services, flagging risks and potential issues.
  • Tracking project metrics dashboards operational, KPIs, and communicating through Gsuite management tools.
  • Developed and initiated end to end projects, cost account management, monitored performance, simple legal products and meeting key milestones.
  • Worked with optical sensors, cameras, live data tracking software application to manage transportations fleets for tech companies such as Google, Meta, Twitter, Apple, Samsung and Nvidia.
  • Updated operational methods, oversaw accounting procedures, manage cross functional teams in other time zones and compiled data to improve efficiency for product research and development labs for Samsara success.
  • Orchestrated projects within strict weekly timeframes with updates, budget constraints forecasting, solving issues, sourcing, procurements, custom orders shipping, working closely with senior leaders, tech engineers and stakeholders needs.
  • Oversee multiple vendor management activities, negotiate pricing for contracts, support program management, coordinate procurement, service availability, supply chain and daily operations.
  • IT Ticketing systems that processes for catalogs customer service requests on defective parts, issues with updated software, product applications, and hardware malfunctions replacement.

Project Manager Team Leader

CoinOPStore
05.2014 - 07.2017
  • S.A.P in tools, equipment, products and managing account cost for Nvidia, Micron and AMD.
  • Cross-trained existing employees, team connect with supplier and maintain internal customer relationships.
  • Developed project timelines for product lines from production and online content development based on marketplace.
  • daily activity and flow of projects through multiple departments to verify and use Thinksmart Automation Platform for on-time product tracking delivery.


Administrative Coordinator

Cepheid
04.2014 - 05.2015
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Arranged corporate and office conferences for company employees and guests.
  • Prepared detailed documents, Monday platform, catering to meetings and reports in administrative processes.

Education

Associate of Science -

De Anza College
Cupertino, CA
06.2022

Certificate - AutoCad & CSI - Computer Science Analyst

TTL College
San Jose, CA
05.2015

Skills

  • Agile-Scrum, SDLC, PM Coordinator
  • Adaptive Project Framework APF
  • Strategic Planning, Program Development
  • Client Relations, Account Negotiator,
  • Project KPI Dashboards, Tracking Metrics
  • PM Tools (G-Suite, SharePoint, Smartsheet, Asana, Tableau, OneNote)
  • PMP Certificate - Google "ongoing"
  • Conflict Mediation, Team Motivator
  • Budget Estimation, Account Management
  • Risk Management, Quality Assurance
  • SAP, MS Office (Word, Excel, Outlook, Powerpoint, Access)

Timeline

Program Manager

Google
05.2022 - 08.2022

Project Manager

Tony's Construction Co.
03.2021 - 12.2021

Program/Project Manager

Google
04.2017 - 01.2021

Project Manager Team Leader

CoinOPStore
05.2014 - 07.2017

Administrative Coordinator

Cepheid
04.2014 - 05.2015

Associate of Science -

De Anza College

Certificate - AutoCad & CSI - Computer Science Analyst

TTL College

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Denny Trieu