Dennys Flores Fuentes
Duncanville
Summary
I'm a go-getter with excellent customer service, multi-tasking, and problem solving skills. I'm seeking for a fulfillment/distribution center position to apply my experience on the job and to learn new skills from the warehousing industry.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Methodist Community Pharmacy Charlton
09.2023 - 11.2023
- Assisted customers by answering simple questions, helping them find otc products, and referring them to the pharmacist if they had questions about their medications.
- Resolved customer complaints quickly and efficiently.
- Adhered strictly to HIPAA regulations related to confidentiality of patient information at all times.
- Selected the appropriate medicine and measured dosages or counted pills accurately to fill prescriptions.
- Checked for and disposed of expired medications.
- Established and maintained patient profiles in the computer system.
- Processed insurance claims and payments for prescriptions/otc items.
- Delivered medications to discharge patients in their room.
- Set up same day/next day prescription delivery for patients that requested it.
- Performed administrative duties such as ordering supplies, answering the phone, and handling customer inquiries.
- Organized work flow in order to complete multiple tasks in a timely manner.
- Kept the work stations clean and organized
PHARMACY TECHNICIAN
Walgreens
11.2022 - 10.2023
- Assisted customers by answering simple questions, helping them find otc products, and referring them to the pharmacist if they had questions about their medications.
- Resolved customer complaints quickly and efficiently.
- Adhered strictly to HIPAA regulations related to confidentiality of patient information at all times.
- Selected the appropriate medicine and measured dosages or counted pills accurately to fill prescriptions.
- Checked for and disposed of expired medications.
- Established and maintained patient profiles in the computer system.
- Processed insurance claims and payments for prescriptions/otc items.
- Performed administrative duties such as filing documents, answering the phone, and handling customer inquiries.
- Organized work flow in order to complete multiple tasks in a timely manner.
- Kept the work stations clean and organized
CUSTOMER SERVICE ASSOCIATE
Walgreens
04.2022 - 09.2022
- Rang up customers on the cash register, handled cash and, distributed change accurately
- Processed voids, returns, rain checks, refunds, and exchanges as needed
- Kept the counters and shelves clean
- Regularly checked for expired products and rotated stock
- Processed orders in the photo department
- Placed the products that came from the truck in their appropriate spot
- Organized products on the shelves for multiple aisles
- Answered customer questions and resolved complaints, over the phone and in the store.
CREW MEMBER
Wendys
02.2021 - 03.2022
- Took orders on the POS system at the drive thru and the front, in a fast and efficient manner
- Operated the cash register, and handled cash accurately
- Constantly restocked supplies, such as napkins, condiments, and other items as needed
- Placed products that came from the truck in their appropriate spot
- Maintained cleanliness of the restaurant, including dining area, restrooms, kitchen, and equipment
- Assembled food orders while maintaining appropriate portion control.
Education
HIGH SCHOOL DIPLOMA -
Duncanville High School
Duncanville, TX05.2020
Skills
- Multi-tasking
- Problem Solving
- Customer Service
- Critical Thinking
- Above Average Computer Skills
- Bilingual
Certification
Pharmacy Technician Trainee
Timeline
Pharmacy Technician
Methodist Community Pharmacy Charlton
09.2023 - 11.2023
PHARMACY TECHNICIAN
Walgreens
11.2022 - 10.2023
CUSTOMER SERVICE ASSOCIATE
Walgreens
04.2022 - 09.2022
CREW MEMBER
Wendys
02.2021 - 03.2022
HIGH SCHOOL DIPLOMA -
Duncanville High School
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