Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Dena Mirra

Sacramento Clerk
Merced,CA
Dena  Mirra

Summary

Dynamic and detail-oriented professional with experience at Amazon LLC, excelling in customer satisfaction and inventory management. Proven ability to enhance operational efficiency through effective database management and exceptional telephone etiquette. Committed to maintaining confidentiality and delivering quality support in fast-paced environments.

Professional clerk with comprehensive experience in administrative tasks and office management. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Reliable with excellent organizational skills and proactive approach to problem-solving.

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

5
years of professional experience

Work History

CVS Pharmacy

Clerk
05.2024 - 03.2025

Job overview

  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly adapting to new product campaigns and patient care.

Amazon LLC

Clerk
06.2020 - 06.2024

Job overview

Customer Satisfaction Inventory RF scanners electric pallet trucks Microsoft Office

Education

University of Maryland, Baltimore
Baltimore, MD

MBA from Business Administration And Management
05.2024

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash handling
  • Cash management
  • Database entry
  • Administrative support
  • Filing systems
  • File maintenance
  • Quality control
  • Document management
  • Database management
  • Processing mail
  • Schedule and calendar management
  • Proofreading
  • Point of sale operation
  • Correspondence writing
  • Operations support
  • Driver correspondence
  • Scanning and copying
  • Confidentiality
  • Supply tracking
  • Records retrieval
  • Customer communication
  • Attention to detail
  • Professional and mature
  • Invoice processing

Timeline

Clerk

CVS Pharmacy
05.2024 - 03.2025

Clerk

Amazon LLC
06.2020 - 06.2024

University of Maryland, Baltimore

MBA from Business Administration And Management