DenRay Yant
Ormond Beach,FL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Highly motivated DSM with 18 years of construction material distribution experience. Consistently drives results by building and leading high-performance teams. Excellent communication skills with proven history of effectively collaborating across all organizational levels.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Delivery Services Manager
ABC Supply
08.2014 - Current
- Full time employement with ABC Supply Starting in August 2014.
- Various positions held: DSM, NRT, Driver, Roof loader, Purchasing/inventory control, Warehouse lead, Warehouse associate.
- Strong ability to reorganize a warehouse to be more efficient.
- Ability to look forward to what is coming down the line.
- Manage associates fairly and with tact.
- Empathetic personality. Able to see the other parties point of view on issues.
- Resolved customer complaints in professional and timely manner.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Met with customers to discuss service needs and offer available solutions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Delivery Driver
Freebies Fireworks
06.2009 - 07.2016
- Completed on-time deliveries by choosing best and most efficient routes.
- Deliver Fireworks during the selling season.
- Set up retail shops with product.
- Self managed.
- Responsible for truck maintenance and routing of deliveries
Truck Driver
Marten Transport
01.2014 - 04.2014
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Dropped and hooked trailers and changed configuration of equipment.
- Adhered to DOT rules and regulations
Truck Driver
US Xpress
09.2013 - 01.2014
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Dedicated route for Dollar General
Education
High School Diploma -
Crestline High School
Crestline05.2001
Skills
- Estimating and Quoting
- Conflict Resolution
- Service Quality Management
- New Employee Hiring
- Schedule Management
- Workplace Safety
- Customer Service Management
- Policy and Procedure Enforcement
- Culture Development
- Inventory Management
- Service Documentation
- Staff Supervision
- Shift Scheduling
- Resource Allocation
- Customer Service
- Budget Control
- Relationship Building
- Multiple Priorities Management
- Employee Training and Development
- Goal Setting
- Employee Supervision
- Regulations Compliance
- Process Optimization
- Flexible Schedule
- Problem-Solving
- Service Order Flow
- Task Delegation
- Forecasting
- Mechanical Diagnostics
- Process Implementation
- Preventive Maintenance
- Coaching and Mentoring
- Critical Thinking
- Service Scheduling
- Risk Management
- Quality Control
- Employee Relations
- Reliable and Responsible
- Trustworthy and Honest
- Analytical Thinking
- Upselling
- Leadership Development
- Continuous Improvement
- Goal-Oriented
- Positive Attitude
- Supply Ordering
- Team Collaboration and Leadership
- Cost Estimates
- Multitasking and Organization
- Regulatory Compliance
- Team Leadership
- Time Management
- Rapport Building
- Interpersonal Relationships
- MS Office
- Vendor Sourcing
- Compliance Enforcement
- Staff Motivation
- Outgoing and Energetic
- Maintenance Planning
Certification
NCCCO Certified operator
Timeline
Delivery Services Manager
ABC Supply
08.2014 - Current
Truck Driver
Marten Transport
01.2014 - 04.2014
Truck Driver
US Xpress
09.2013 - 01.2014
Delivery Driver
Freebies Fireworks
06.2009 - 07.2016
High School Diploma -
Crestline High School