Summary
Work History
Education
Skills
Timeline
Generic

Dentavious Moss

Decatur,GA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Work History

District Sales Manager

Mattress Firm
09.2023 - Current
  • Experienced in onboarding, training and developing high performing Leader/ associates at all levels (including internal and external hires)
  • New Hire Development Committee Member
  • Proficient in facilitation and public speaking.
  • Maintained quality through training and coaching during daily activities.
  • Promoted business strategy by implementing improvements based on guest feedback.
  • Extremely Proactive
  • Sales Leadership
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Excellent time management
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Analyzes data reporting tool to influence behavioral changes to further drive sales performance.
  • Facilitates monthly business workshops with store manager for ongoing development as well as sales coaching to better drive their store performance.
  • Consistently meets and exceeds assigned sale target YOY growth
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Aligned database systems with district goals by automating processes and eliminating preventable errors.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Rectified billing issues quickly to maintain client satisfaction.
  • Grew YOY sales [Number]% by consistently meeting and exceeding quotas.

Education

Associate of Applied Science -

American InterContinental University
Dunwoody, GA
04.2009

Skills

  • Policy and Procedure Implementation
  • Revenue Generation
  • Performance Improvements
  • Training and Development
  • Process Improvement
  • Trend Forecasting
  • Customer Loyalty
  • Social Marketing
  • Business Development and Planning
  • Customer Relationship Management
  • Operations
  • Account Servicing
  • Staff Management
  • Revenue Growth
  • Database Management
  • Prospecting
  • Direct Sales
  • Sales Team Leadership
  • Lead Generation
  • Contract Negotiation
  • Territory Management
  • Marketing Strategy
  • Relationship Building and Management
  • Sales Leadership
  • Vendor Management

Timeline

District Sales Manager

Mattress Firm
09.2023 - Current

Associate of Applied Science -

American InterContinental University
Dentavious Moss