Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denurah Menanndruzz

Roseville,MI

Summary

United States Army soldier for 23 years. I was a dining facility manager, trained soliers the fundamentals of preparing foods correctly and following all healthy guidelines to make sure all foods are prepared correctly rather it's on base or in the field while soldiers where doing training. Once I retired from the army I was hired into the Veterans Administration where I was in Hemodialysis as Medial Administration Administrator where I checked patients in and out for their appointments, set up some of their transportation, Made sure their flow sheets were ready for the nurses for the next day. I keep appointments for the patients set up in the system for about a year. Filed flow sheets. I scanned insurance cards from patients. Update all the patients personal information in the system. I took calls and transferred call to back offices and I took messages. I ordered all needed office supplies. Put in Scheduled work orders for dialysis machines, bathrooms or any thing that was not working correctly in the section.

Overview

28
28
years of professional experience

Work History

Medical Assistant

Detroit VAMC
Detroit, MI
04.2013 - 08.2018
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Prepared initial patient charts for admission.
  • Monitored patients' response to dialysis therapy and reported any unusual findings to nurse supervisor.

Dining Facility Manager

U. S. Army
Fort Gordon , GA
11.1989 - 10.2012
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Handled money, balanced tills, and prepared bank deposits.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Purchased food and cultivated strong vendor relationships.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Maximized quality assurance by completing frequent line checks.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Developed unique events and special promotions to drive sales.
  • Helped general management develop prices based on inventory costs and portion sizes.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Increased kitchen efficiency 100% by streamlining processes, reducing waste and mentoring team members on proper procedures.

Education

High School Diploma -

Charleston High School
Charleston, MO
05.1984

Skills

  • Problem Anticipation and Resolution
  • Completing Insurance Forms
  • Updating Medical Records
  • Cleaning and Organizing
  • Patient Relations
  • Electronic Charting
  • HIPAA Compliance
  • Height and Weight Measurement
  • Medical History Collection
  • Insurance Claims
  • Medical Assistance
  • Grooming and Bathing Assistance

Timeline

Medical Assistant

Detroit VAMC
04.2013 - 08.2018

Dining Facility Manager

U. S. Army
11.1989 - 10.2012

High School Diploma -

Charleston High School
Denurah Menanndruzz