Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Denva Smith

Decatur,GA

Summary

Professional with 10 years of experience in detail-oriented roles, specializing in insurance claims management and correspondence with legal and healthcare entities. Demonstrated expertise in office management and data support within the insurance sector. Proven inventory control specialist with a track record of accurate cycle counts and efficient processing of damaged goods. Committed to enhancing operational efficiency and cost-effectiveness through self-directed and reliable work practices.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Personal Injury Protection Processor (PIP)

Ocean Harbor Casualty
Coral Springs, FL
09.2023 - Current
  • Analyzed medical records, police reports, and other relevant documents to evaluate injury extent and establish proof of loss.
  • Receiving and verifying claims: Processing claims for individuals involved in accidents and ensuring they meet requirements of the states PIP law.
  • Communicated with claimants, medical professionals, attorneys, and other involved parties to collect necessary information and documentation.
  • Provided clear and concise explanations of coverage decisions to claimants, attorneys, and providers.
  • Maintained accurate and organized claim files, including correspondence, medical records, and assessment reports.

Inventory Control Specialist/Receiving Clerk

Green Wave Electronics LLC
Atlanta, Georgia
04.2019 - 09.2023
  • Tracks and records production levels.
  • Communicates with buyers, management, and vendors.
  • Orders supplies.
  • Counts and organizes shipped supplies.
  • Performs regular inventory check, investigation, and maintenance of inventory locations.
  • Leads team meetings.
  • Helps to coordinate company activities.

Data Support Specialist

Federated National Insurance
Sunrise, FL
11.2017 - 01.2018
  • Entered and managed check records in the P'I'S system while processing and dispatching correspondence to clients, legal representatives, insurance entities, and healthcare facilities.
  • Assisted in the handling of car accident insurance claims and processed incoming letters related to personal injury protection (PIP) and property damage claims.

Certified Home Health Aide

Brookdale Home Health
Fort Lauderdale, FL
09.2015 - 03.2017
  • Observed and reported on patient physical and mental conditions, as well as monitored intake, output, and exercise routines.
  • Provided essential support services, including housekeeping, laundry, meal preparation, and shopping for household necessities.
  • Assisted patients with personal care tasks such as bathing, dressing, and grooming, and educated them on the use of mobility aids and specialized equipment.

Owner

P&D Island Cuisine Restaurant & Catering Services
Fort Lauderdale, FL
05.2011 - 01.2016
  • Coordinated and executed catering events, ensuring seamless organization and setup to meet diverse client needs.
  • Trained and managed staff, enhancing their proficiency in food preparation and service, which contributed to improved team performance.
  • Managed event orders and inventory control, optimizing resource allocation and minimizing waste.

Certified Home Health Aide

Prima Home Health
Lauderdale Lakes, FL
01.2008 - 10.2010
  • Monitored and documented patients' physical and mental conditions, managing intake, output, and exercise to ensure optimal health outcomes.
  • Assisted patients with daily activities, including personal hygiene, meal preparation, and mobility support, while providing essential household services such as housekeeping, laundry, and grocery shopping.

Education

N/a - Health Sciences

Broward College
Fort Lauderdale, FL

Skills

  • Leadership and management
  • Insurance expertise
  • Office administration
  • Microsoft Word proficiency
  • Medical knowledge
  • Vendor communication
  • Record keeping
  • Order processing
  • Inventory management
  • Team leadership
  • Quality control
  • Attention to detail
  • Customer service
  • Effective communication

Certification

Adjuster's License, Central Insurance School, 2025

Timeline

Personal Injury Protection Processor (PIP)

Ocean Harbor Casualty
09.2023 - Current

Inventory Control Specialist/Receiving Clerk

Green Wave Electronics LLC
04.2019 - 09.2023

Data Support Specialist

Federated National Insurance
11.2017 - 01.2018

Certified Home Health Aide

Brookdale Home Health
09.2015 - 03.2017

Owner

P&D Island Cuisine Restaurant & Catering Services
05.2011 - 01.2016

Certified Home Health Aide

Prima Home Health
01.2008 - 10.2010

N/a - Health Sciences

Broward College