Denver Ison
Salt Lake City
Summary
Proficient in front counter operations with a strong emphasis on customer service and efficient order processing. Demonstrated ability to multitask and communicate effectively in high-pressure environments. Achieved significant improvements in workplace processes, resulting in enhanced customer satisfaction and superior organizational standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Front Counter Person
JERRY SEINER DEALERSHIPS
Salt Lake City
09.2023 - Current
- Processed and managed parts sales returns, ensuring accurate documentation and timely resolution
- Collaborated with customers to understand the reason for return, providing exceptional customer service and resolving any issues or concerns
- Maintained a high level of accuracy in processing returns, minimizing errors and reducing financial impact on the company
- Utilized inventory management system to track returned parts, ensuring proper handling and disposition
- Worked closely with warehouse team to inspect returned parts for damage or defects, initiating appropriate actions such as repair or replacement
Warehouse/Purchasing Manager
Impulse offroad
Murray
08.2023 - 10.2023
- Managed shipping and receiving processes, ensuring accurate and timely delivery of goods
- Negotiated contracts with suppliers to secure favorable pricing terms for materials and supplies
- Coordinated with transportation providers to optimize logistics operations for inbound/outbound shipments
Shipping and Receiving Clerk/front counter
JERRY SEINER DEALERSHIPS
Salt Lake City
02.2019 - 08.2023
- Received and inspected incoming shipments, verifying accuracy of contents against purchase orders
- Maintained accurate inventory records of returned products, updating database systems as necessary
- Coordinated with warehouse team to process returns in a timely manner, minimizing storage space usage
Shipping and Receiving Clerk
GUS PAULOS CHEVROLET
West Valley City
07.2016 - 02.2019
- Processed incoming shipments and verified delivery contents for accuracy.
- Organized inventory in warehouse to ensure easy access and retrieval.
- Operated forklifts and pallet jacks to move materials safely and efficiently.
- Prepared outgoing shipments by packaging products securely for transport.
- Maintained accurate records of received and shipped items using inventory software.
- Assisted in training new staff on shipping procedures and safety protocols.
Cashier/Customer Service
Maverik Adventure Stop
West Valley City
05.2015 - 06.2016
- Processed customer transactions using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily sales.
- Stocked shelves and organized merchandise for easy access.
- Ensured cleanliness of checkout area and store environment.
- Collaborated with team members to enhance customer service experience.
- Managed inventory levels and reported discrepancies to management.
- Trained new cashiers on procedures and customer interaction skills.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Bachelor of Science - Criminal Justice
Strayer University
Remote09.2025
Skills
- Forklift
- Shipping
- Shipping Receiving
- Warehouse Associate
- Warehouse experience
- Basic math
- Customer service
- QuickBooks
- Purchasing
- Management
- Supervising experience
- Leadership
- Organizational skills
- Communication skills
- Microsoft Word
- Phone etiquette
- Microsoft Excel
- Microsoft Outlook
- Computer skills
- Inventory management
- Problem resolution
- Team collaboration
- Logistics coordination
- Detail orientation
- Maintaining records
- Inventory monitoring
- Excellent work ethic
- Sales
- Accurate sales transactions
- Customer assistance
- Order accuracy
Certification
Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Full Professional
German
Limited
References
References available upon request.
Timeline
Front Counter Person
JERRY SEINER DEALERSHIPS
09.2023 - Current
Warehouse/Purchasing Manager
Impulse offroad
08.2023 - 10.2023
Shipping and Receiving Clerk/front counter
JERRY SEINER DEALERSHIPS
02.2019 - 08.2023
Shipping and Receiving Clerk
GUS PAULOS CHEVROLET
07.2016 - 02.2019
Cashier/Customer Service
Maverik Adventure Stop
05.2015 - 06.2016
Bachelor of Science - Criminal Justice
Strayer University
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