Denver Young
Bellevue,NE
Summary
Critical thinking IT Technician with proven success at driving software projects to meet business and user needs. Integrates technical and programming expertise with broad understanding of stakeholder requirements. Works under pressure and communicates concisely and clearly with customers, developers and management. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Cybersecurity position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Software Analyst
Kiewit Corporation
2023.07 - Current
- Participated in risk assessment analysis for software products, applying standard change control procedures to minimize inherent liability in software releases.
- Enhanced end-user experience by identifying and resolving software issues.
- Balanced multiple projects by completing and updating documentation, managing scope and adjusting schedules.
- Worked closely with business users and business analysts to understand functionality and propose creative solutions to meet business needs.
- Re wrote company software security compliance policies, and upheld it.
- Introduced automated testing protocols, shortening software validation timeframes 10%.
TG Service Delivery Technician 2
Kiewit Corporation
2022.04 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Supported a company of 20,000+ employees with IT needs.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Collaborated with cross-functional teams to ensure timely completion of complex projects.
- Conducted root cause analyses for recurring technical issues, resulting in long-term solutions that minimized future disruptions.
- Implemented cost-saving measures by identifying opportunities for process improvements and resource optimization.
Receiving Associate
Costco Wholesale Corp
2021.05 - 2022.04
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
- Boosted overall warehouse productivity by collaborating with team members on various tasks such as unloading trucks, sorting products, and updating inventory systems.
- Recorded regular progress and issues with products.
Forklift Operator
Costco Wholesale Corp
2020.05 - 2022.04
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Night Merchandiser
Costco Wholesale Corp
2019.06 - 2021.05
- Assisted with loss prevention efforts by reporting suspicious activity to store security personnel when necessary.
- Completed tasks efficiently under tight deadlines while adhering to company standards for safety and quality control measures.
- Streamlined inventory management by conducting regular audits and reporting discrepancies to management.
- Ensured accurate pricing by diligently updating price tags and signage to reflect current promotions.
- Collaborated with store team members to execute planograms and optimize merchandise layouts.
- Managed high-volume stocking duties during peak holiday seasons, keeping shelves full despite increased demand from shoppers.
- Boosted sales with effective merchandising techniques, such as cross-merchandising and promotional displays.
Merchandising Associate
Coca-Cola
2018.08 - 2019.06
- Improved product visibility by creating eye-catching merchandise displays.
- Increased overall store performance with consistent attention to detail in visual merchandising efforts.
- Adapted quickly to changing business needs by regularly rotating merchandise according to seasonal demands or customer preferences.
- Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.
- Traveled to different accounts across multiple states to provide merchandising needs.
Education
No Degree - Information Technology
Metropolitan Community College
Omaha, NEITF+ Certification - Information Technology
CompTIA Tech Career Academy
Downers Grove, IL09.2023
A+ Certification - Information Technology
CompTIA Tech Career Academy
Downers Grove, IL09.2023
High School Diploma -
Concordia Jr/Sr High School
Omaha05.2018
Skills
- Software Architecture
- Test Automation
- Project Management
- Application support
- Software Debugging
- Network Security
- Software integration
- Technical Analysis
- Information Security
Languages
Swedish
Limited Working
Timeline
Software Analyst
Kiewit Corporation
2023.07 - Current
TG Service Delivery Technician 2
Kiewit Corporation
2022.04 - Current
Receiving Associate
Costco Wholesale Corp
2021.05 - 2022.04
Forklift Operator
Costco Wholesale Corp
2020.05 - 2022.04
Night Merchandiser
Costco Wholesale Corp
2019.06 - 2021.05
Merchandising Associate
Coca-Cola
2018.08 - 2019.06
No Degree - Information Technology
Metropolitan Community College
ITF+ Certification - Information Technology
CompTIA Tech Career Academy
A+ Certification - Information Technology
CompTIA Tech Career Academy
High School Diploma -
Concordia Jr/Sr High School
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