Denyla Mike
Charlotte,NC
Summary
Dynamic Real Estate Transaction Coordinator with a proven track record at Self Employed Services, excelling in document preparation and client communication. Streamlined transactions, reducing errors significantly while ensuring compliance with regulations. Adept at coordinating closing processes and fostering strong relationships with all parties involved, enhancing overall client satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Real Estate Transaction Coordinator
Self Employed Services
02.2020 - Current
- Organized and maintained transaction files in compliance with company policies and industry regulations, ensuring easy access to all relevant documents.
- Collaborated with escrow officers, title companies, inspectors, appraisers, attorneys, and other professionals to address any issues or discrepancies that arose during transactions.
- Reduced errors in contract preparation with meticulous attention to detail and thorough understanding of legal requirements.
- Ensured compliance with industry regulations through diligent monitoring of transaction timelines and adherence to established policies.
- Streamlined real estate transactions by efficiently managing documentation and communication between all parties involved.
- Continually developed professional knowledge and skills by attending industry events, workshops, and training sessions to stay current on best practices and emerging trends within the real estate market.
- Expedited closings by coordinating efforts between buyers, sellers, lenders, and agents to ensure timely completion of necessary tasks.
- Assisted with the creation of marketing materials, including flyers and brochures, to effectively showcase properties for sale.
- Coordinated inspections, appraisals, repairs, and other pre-closing requirements efficiently within specified timeframes.
Store Manager
Cherry Hill Photo
01.2024 - 01.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised guests at front counter, answering questions regarding products.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Assistant Manager
Hot Topic
02.2023 - 01.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Education
Certificate - Mortgage Loan Officer
RealEstateU
RemoteBachelor Of Accounting -
Central Piedmont Community College
Charlotte, NCBachelor Of Business Administration And Management -
Bennett College
Greensboro, NC05.2026
Certificate - Real Estate
Carolina School Of Real Estate
Remote04.2023
Skills
- Client communication
- Deadline management
- File management
- Document preparation
- Listing coordination
- Contingency tracking
- Property research
- Closing procedures
- Inspection scheduling
- Real estate law
- Purchase agreement
- Appraisal coordination
- Loan processing
- Escrow management
Certification
Mortgage Loan Officer
Timeline
Store Manager
Cherry Hill Photo
01.2024 - 01.2025
Assistant Manager
Hot Topic
02.2023 - 01.2024
Real Estate Transaction Coordinator
Self Employed Services
02.2020 - Current
Certificate - Mortgage Loan Officer
RealEstateU
Bachelor Of Accounting -
Central Piedmont Community College
Bachelor Of Business Administration And Management -
Bennett College
Certificate - Real Estate
Carolina School Of Real Estate
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