Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
LANGUAGES
References
Timeline
Generic

Denys Bevziuk

Brooklyn,NY

Summary

Experienced Key Holder with a proven track record in overseeing store operations, driving optimal performance, and customer satisfaction. Strong leader with excellent communication skills, creating a collaborative and productive work environment. Expertise in inventory management and implementing strategies to maximize profitability. Skilled in cash-handling procedures and driving sales through proactive customer engagement. Committed to staff development and continuous improvement. Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Home Depot
Brooklyn, New York
12.2024 - Current
  • Provided exceptional customer service to ensure customer satisfaction.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Developed positive relationships with customers through friendly interactions.
  • Resolved customer complaints promptly and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Key Holder/Sales Associate/Stock Manager

SNIPES
Brooklyn, United States, New York
10.2021 - 10.2024
  • Handled daily operational tasks, such as cash register preparation
  • Maintained positive client relations through timely resolution of inquiries
  • Kept precise records of stock movements, damages, and returns
  • Achieved business growth by working closely with leadership
  • Increased store sales by creating visually appealing merchandise displays and product placements.
  • Provided customer service including cashiering, merchandising and restocking shelves.

Education

High School Diploma -

New Utrecht High School
Brooklyn, NY
06.2020

Some College (No Degree) - Business Administration And Management

KingsBorough Community College
Brooklyn, NY

Skills

  • Strong organizational skills
  • Time management
  • Detail-oriented approach
  • Effective communication
  • Customer service
  • Cash handling accuracy
  • Retail management
  • Opening and closing coordination
  • Order tracking
  • Complaint resolution
  • Record keeping

Accomplishments

  • Achieved customer satisfaction by completing sales floor tasks with accuracy and efficiency.
  • Increased team sales through effective leadership and strategic planning.
  • Documented and resolved issues with laptops, registers, sales floor, and stockroom, leading to a much faster-paced work environment and team satisfaction.

Certification

  • Theft Awareness Class — 4 hours

References

References available upon request.

LANGUAGES

Ukrainian
Limited

References

References available upon request.

Timeline

Customer Service Representative

Home Depot
12.2024 - Current

Key Holder/Sales Associate/Stock Manager

SNIPES
10.2021 - 10.2024

High School Diploma -

New Utrecht High School

Some College (No Degree) - Business Administration And Management

KingsBorough Community College