Summary
Overview
Work History
Education
Skills
References
Freelance Experience
Timeline
Generic

Denys Ivanov

Brooklyn,NY

Summary

  • Motivated 23-year-old originally from Ukraine with a strong work ethic and a track record of success in various roles. Throughout my career, I have consistently adhered to the golden rules of effective communication, which has helped me maintain harmonious relationships with colleagues. As a naturally sociable person, I excel in building connections and creating a positive work environment. My diverse work experience has honed my ability to multitask and thrive under pressure. I remain composed in chaotic situations, focusing on making well-calculated, efficient decisions.
  • Exceptional communication and interpersonal skills honed through diverse work experiences in customer-facing roles.
  • Expertise in multitasking and problem-solving, demonstrated through wide range of responsibilities I had.
  • Adherence to dress codes and professional appearance standards.

Overview

3
3
years of professional experience

Work History

Barback

Baar Baar
New York, NY
04.2023 - 11.2023
  • In my role as a Barback at a fine dining restaurant in Manhattan, I provided crucial support to the bar staff by ensuring a seamless and efficient operation
  • I expertly handled tasks such as restocking bar supplies, glassware, and garnishes, as well as maintaining a clean and organized bar area to uphold the restaurant's high standards of service
  • My experience as a Barback in this establishment honed my attention to detail and ability to thrive in a fast-paced, demanding setting, contributing to the overall excellence of the dining experience
  • I followed a strict dress code, including a polished appearance with a white shirt.

Pharmacy Technician

Borbas Pharmacy
BROOKLYN, NY
11.2022 - 04.2023
  • While working in a pharmacy, I undertook a diverse array of responsibilities that showcased my strong organizational and multitasking skills
  • These duties included efficiently managing office paperwork, coordinating the delivery of diabetic supplies to patients, handling the cash register, restocking the shopping area, placing and tracking orders for essential items, and assisting in various pharmacy technician tasks
  • This experience demonstrated my ability to thrive in a high-responsibility role within a fast-paced healthcare environment
  • I quickly acquired proficiency in all these responsibilities within a short span of 1-2 months, highlighting my rapid adaptability and dedication to mastering new skills in a dynamic work environment
  • I demonstrated exceptional customer service skills by greeting and assisting customers with product inquiries, locating merchandise, and processing transactions quickly and accurately, managed cash register and accurately processed payments from customers, including cash, credit, and debit transactions
  • Maintained accurate inventory records and assisted with restocking merchandise and supplies, ensuring products were readily available for customers
  • Effectively communicated with customers and pharmacy staff to address inquiries, concerns, and complaints in a timely and professional manner
  • Collaborated with pharmacy technicians to fulfill prescription orders, providing customers with accurate information regarding medication usage and potential side effects.

Waiter

Clavel
BROOKLYN, NY
06.2022 - 11.2022
  • During work I gained a lot of useful skills, such as communication skills by effectively communicating with kitchen staff and fellow servers to ensure timely delivery of food and drinks to customers as well as maintaining a clean and organized work area
  • I was following restaurant policies and procedures, handling cash and credit card transactions accurately, and following restaurant dress code
  • Proven ability to provide exceptional customer service in a fast-paced restaurant environment, consistently ensuring guest satisfaction and loyalty.

Instructor

McDonald's
Klaipeda, US
10.2020 - 02.2022
  • I have developed exceptional customer service skills by providing friendly and efficient service to customers in a fast-paced environment
  • Demonstrated strong teamwork skills by collaborating with colleagues to ensure smooth and efficient operations
  • Excelled as an Instructor at McDonald's, taking on a leadership role above the regular crew members
  • Successfully trained new team members on company policies, food safety protocols, and customer service standards, contributing to a well-prepared workforce
  • Also, I have enhanced time management and multitasking abilities by efficiently handling multiple tasks and prioritizing responsibilities and gained a strong work ethic by working diligently in a high-pressure setting, and learned the importance of being proactive and attentive in all tasks
  • Additionally, demonstrated strong organizational and managerial skills by occasionally overseeing shift operations and ensuring a smooth workflow during peak hours.

Education

Bachelor of Arts (B.A.) in History -

Klaipeda University
Klaipeda, Lithuania
06.2022

Skills

  • Bilingual
  • Adaptability
  • Computer Literacy
  • Attention to Detail
  • Time Management
  • Teamwork
  • High Sense of Responsibility
  • Instructional Techniques
  • Dining Customer Service
  • Problem-Solving Skills
  • High-Volume Environments

References

References available upon request

Freelance Experience

Freelance Marketing Manager (part-time)
November 2023 - April 2024.

During a transitional period following personal circumstances, I engaged in freelance work as a Marketing Manager for a friend's business. Responsibilities included:

Website Development: Spearheaded the creation of a professional and user-friendly website via WIX, ensuring seamless navigation and engaging content to drive customer engagement.

Advertising Campaigns: Developed and executed targeted advertising campaigns via Meta Ads and Google Ads, strategically optimizing ad performance and maximizing ROI to attract potential clients.

Operational Logistics: Managed the implementation and maintenance of EMR (Electronic Medical Records) and CRM (Customer Relationship Management) software systems to streamline business operations and enhance client experience.

Project Management: Oversaw all aspects of marketing projects, from conception to completion, gaining experience.

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Freelance Music Producer (on my free time)

For as long as I remember.

Client Collaboration: Worked closely with clients to understand their vision and requirements for music projects.

Music Composition: Composed original music tracks tailored to clients' needs and preferences.

Mixing and Recording: Utilized expertise in audio mixing and recording techniques to produce high-quality music.

Client Satisfaction: Implemented necessary adjustments and revisions until clients were fully satisfied with the final product.

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Freelance History Tutor 

University Years

Subject: Provided comprehensive tutoring in history subjects, like European History, World History and History of Ukraine, ensuring students had a strong understanding of key concepts, events, and themes.

Effective Communication: Employed clear and concise explanations to facilitate understanding and engagement, creating a positive learning environment.

Timeline

Barback

Baar Baar
04.2023 - 11.2023

Pharmacy Technician

Borbas Pharmacy
11.2022 - 04.2023

Waiter

Clavel
06.2022 - 11.2022

Instructor

McDonald's
10.2020 - 02.2022

Bachelor of Arts (B.A.) in History -

Klaipeda University
Denys Ivanov