Denys Maksymovych
Chicago,IL
Summary
Solution-oriented and problem solver with 2 years of experience communicating and working with people. Highly skilled in technical documentation, collaboration, and delivering customer-focused solutions. Proven ability to work efficiently under pressure, adapt to new technologies, and ensure customer satisfaction.
Overview
3
3
years of professional experience
Work History
Client Support Engineer
Suntech Innovation
Kiev, Ukraine
01.2021 - 03.2024
- Oversaw and maintained core web services and websites, ensuring optimal performance and uptime.
- Communicated with clients to diagnose and resolve website issues, providing efficient and effective solutions.
- Collaborated with senior developers to implement new features, enhancing team workflows, and user experience.
- Analyzed customer feedback to recommend product improvements to the development team.
- Documented all pertinent information about customer inquiries and resolutions.
Education
Master of Computer Science - Software Engineering
National Aviotional Univercity
01.2022
Bachelor of Computer Science - Software Engineering
National Aviotional Univercity
01.2020
Skills
- Spring Boot
- Jenkins
- Docker
- GitHub
- GitLab
- Java 8
- JPA
- JDBC
- Core Java
- Hibernate
- Java 11
- IntelliJ IDEA
- JIRA
- Maven
- Gradle
- PostgreSQL
- MySQL
- Oracle
- RDBMS
- Ticket management
- Software installation
Languages
English
Advanced (C1)
C1
Ukrainian
Proficient (C2)
C2
Russian
Proficient (C2)
C2
Timeline
Client Support Engineer
Suntech Innovation
01.2021 - 03.2024
Master of Computer Science - Software Engineering
National Aviotional Univercity
Bachelor of Computer Science - Software Engineering
National Aviotional Univercity
Similar Profiles
David Kojo AmoDavid Kojo Amo
Intern at SUNTECH CO. LTDIntern at SUNTECH CO. LTD
Mishra ParkeshMishra Parkesh
Operations Manager at Suntech electronic and electrical servicesOperations Manager at Suntech electronic and electrical services
Andrew BrittonAndrew Britton
Electrician at Suntech Electric & ControlsElectrician at Suntech Electric & Controls