Denyse VanderLinden

Responsible for performing a wide variety of Drug Product Finishing tasks, with a focus on the visual inspection, packaging and labeling of drug products in vials and syringes. Responsible for the accurate handling of drug products following Standard Operating Procedures and working under cGMP regulations.

• Visual Inspection, Area Line Clearance, and Equipment Sign off.
• Material Verification.
• Product Offload.
• Vial and syringe Counting qualified.
• Finished Product Labeling.
• Responsible for inputting Visual Inspection samples into the Laboratory Information Management System (LIMS), labeling and accurately storing of samples.
• Transfer and proper documentation of Product storage and removal.
• Responsible for Good Documentation Practices.
• Perform reconciliation of serialized forms.
• Reviews storage, room and equipment logbooks for GDP compliance and follows up with other departments and operators that corrections have been completed. Performs quarterly maintenance and repairs on visual inspection light booths and light meters. Upload serialized forms onto BMRAM and reconcile serialized forms onto ACE. SAVI qualified for the inspection of vials. Sets up visual inspection rooms with drug products and materials for the day.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.

• Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule event and carry out catering needs as contracted.
• Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
• Encouraged preparation of product according to recipe and in compliance with allergen and sanitation standards.
• Solicited, negotiated and booked new and repeat business through previous clients, local businesses and event management companies to maximize catering revenue and meet and exceed goals.
• Maintained extensive calendar of events and attended necessary event meetings and conference calls.
• Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
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• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Obtained cash bank and stocked service bar to prepare for operation.
• Kept bar presentable and well-stocked to meet customer needs.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Served high customer volumes during special events, nights, and weekends.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
• Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
• Upheld strict regulations for safe alcohol service and food safety.
• Developed creative bar menus and drink recipes by researching emerging industry trends.
• Built relationships with vendors to manage orders and negotiate costs.
• Completed requisitions to maintain required stock par levels.