Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Denys Salazar

Humble,TX

Summary

Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Overview

18
18
years of professional experience

Work History

Property Manager

Silverstone Management
07.2023 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
  • Maintained sufficient number of units market-ready for lease.
  • Coordinated appointments to show marketed properties.

Administrative Assistant

QC Labs
02.2021 - 07.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Created and maintained databases to track and record customer data.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Assistant Leasing Manager

BO Management
12.2019 - 02.2021
  • Improved overall property appeal by collaborating with maintenance staff on landscaping and common area improvements.
  • Effectively resolved conflicts among residents or between residents and management, maintaining a harmonious living environment.
  • Increased tenant satisfaction by addressing concerns promptly and efficiently.
  • Organized resident events to foster a sense of community within the property, promoting tenant retention.
  • Negotiated lease terms with potential tenants, securing favorable agreements for both parties.
  • Collaborated with maintenance teams to ensure prompt resolutions of tenant issues, contributing to a positive living environment.
  • Coordinated move-in procedures for new tenants while minimizing vacancy periods between leases.
  • Developed marketing strategies to attract new tenants and maintain existing ones, enhancing community engagement.
  • Supported senior leasing managers in daily operations by providing valuable assistance in contract negotiations.
  • Ensured legal compliance regarding fair housing laws and regulations throughout all leasing activities.
  • Managed property showings to prospective tenants, resulting in increased lease signings.
  • Built strong relationships with residents through excellent customer service and communication skills.
  • Maintained accurate records of rental payments, deposits, and expenses for effective financial management.
  • Assessed prospective tenant qualifications by conducting thorough background checks and verifying income information.
  • Collected, completed, and processed lease applications.
  • Explained terms of lease and amounts to be paid to tenants.
  • Created and submitted daily reports on leasing activities.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Kept properties in compliance with local, state, and federal regulations.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Coordinated appointments to show marketed properties.
  • Collected and maintained careful records of rental payments and payment dates.

Assistant Leasing Manager

Shang Raamco
06.2017 - 12.2019
  • Improved overall property appeal by collaborating with maintenance staff on landscaping and common area improvements.
  • Effectively resolved conflicts among residents or between residents and management, maintaining a harmonious living environment.
  • Increased tenant satisfaction by addressing concerns promptly and efficiently.
  • Organized resident events to foster a sense of community within the property, promoting tenant retention.
  • Negotiated lease terms with potential tenants, securing favorable agreements for both parties.
  • Collaborated with maintenance teams to ensure prompt resolutions of tenant issues, contributing to a positive living environment.
  • Coordinated move-in procedures for new tenants while minimizing vacancy periods between leases.
  • Developed marketing strategies to attract new tenants and maintain existing ones, enhancing community engagement.
  • Supported senior leasing managers in daily operations by providing valuable assistance in contract negotiations.
  • Ensured legal compliance regarding fair housing laws and regulations throughout all leasing activities.
  • Managed property showings to prospective tenants, resulting in increased lease signings.
  • Built strong relationships with residents through excellent customer service and communication skills.
  • Maintained accurate records of rental payments, deposits, and expenses for effective financial management.
  • Assessed prospective tenant qualifications by conducting thorough background checks and verifying income information.
  • Collected, completed, and processed lease applications.
  • Explained terms of lease and amounts to be paid to tenants.
  • Created and submitted daily reports on leasing activities.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Kept properties in compliance with local, state, and federal regulations.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Coordinated appointments to show marketed properties.
  • Collected and maintained careful records of rental payments and payment dates.

Assistant Leasing Manager

BNC Equity
10.2013 - 07.2017
  • Improved overall property appeal by collaborating with maintenance staff on landscaping and common area improvements.
  • Effectively resolved conflicts among residents or between residents and management, maintaining a harmonious living environment.
  • Increased tenant satisfaction by addressing concerns promptly and efficiently.
  • Organized resident events to foster a sense of community within the property, promoting tenant retention.
  • Negotiated lease terms with potential tenants, securing favorable agreements for both parties.
  • Collaborated with maintenance teams to ensure prompt resolutions of tenant issues, contributing to a positive living environment.
  • Coordinated move-in procedures for new tenants while minimizing vacancy periods between leases.
  • Developed marketing strategies to attract new tenants and maintain existing ones, enhancing community engagement.
  • Supported senior leasing managers in daily operations by providing valuable assistance in contract negotiations.
  • Ensured legal compliance regarding fair housing laws and regulations throughout all leasing activities.
  • Managed property showings to prospective tenants, resulting in increased lease signings.
  • Built strong relationships with residents through excellent customer service and communication skills.
  • Maintained accurate records of rental payments, deposits, and expenses for effective financial management.
  • Assessed prospective tenant qualifications by conducting thorough background checks and verifying income information.
  • Collected, completed, and processed lease applications.
  • Explained terms of lease and amounts to be paid to tenants.
  • Created and submitted daily reports on leasing activities.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Kept properties in compliance with local, state, and federal regulations.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Coordinated appointments to show marketed properties.
  • Collected and maintained careful records of rental payments and payment dates.

Receptionist Administrator Assistant

Rhodes Auto Sales
10.2010 - 11.2013
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Improved debt recovery rates by implementing effective collections strategies and maintaining consistent follow-up with delinquent accounts.
  • Processed payments and applied to customer balances.
  • Negotiated to collect balance in full.
  • Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Achieved performance goals on consistent basis.
  • Directed day-to-day collections functions.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.

Assistant Leasing Manager

Creative Property Management
07.2006 - 12.2010
  • Improved overall property appeal by collaborating with maintenance staff on landscaping and common area improvements.
  • Effectively resolved conflicts among residents or between residents and management, maintaining a harmonious living environment.
  • Increased tenant satisfaction by addressing concerns promptly and efficiently.
  • Organized resident events to foster a sense of community within the property, promoting tenant retention.
  • Negotiated lease terms with potential tenants, securing favorable agreements for both parties.
  • Collaborated with maintenance teams to ensure prompt resolutions of tenant issues, contributing to a positive living environment.
  • Coordinated move-in procedures for new tenants while minimizing vacancy periods between leases.
  • Developed marketing strategies to attract new tenants and maintain existing ones, enhancing community engagement.
  • Supported senior leasing managers in daily operations by providing valuable assistance in contract negotiations.
  • Ensured legal compliance regarding fair housing laws and regulations throughout all leasing activities.
  • Managed property showings to prospective tenants, resulting in increased lease signings.
  • Built strong relationships with residents through excellent customer service and communication skills.
  • Maintained accurate records of rental payments, deposits, and expenses for effective financial management.
  • Assessed prospective tenant qualifications by conducting thorough background checks and verifying income information.
  • Collected, completed, and processed lease applications.
  • Explained terms of lease and amounts to be paid to tenants.
  • Created and submitted daily reports on leasing activities.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Kept properties in compliance with local, state, and federal regulations.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Coordinated appointments to show marketed properties.
  • Collected and maintained careful records of rental payments and payment dates.

Education

Medical Coding And Billing Certification -

The College of Health Care Professions
Houston, TX
2025

GED -

Lone Star College System
Spring, TX
01.2016

Skills

  • Property Management
  • Payment Collection
  • Property Inspections
  • Customer service-focused
  • Rent collection
  • Lease Renewals
  • Exceptional oral and written communication skills
  • Eviction Procedures
  • Property tours and inspections
  • Administrative Support
  • Tenant and eviction laws
  • Legal knowledge
  • Data Entry
  • Microsoft Office
  • Property Showing
  • Monthly Fee and Payment Collection
  • Software Utilization

    • -QuickBooks

    -Elmtree

    -One Site

    -Blue Moon

    -RCR

    -Yardi

    -Resman

    -Rent Manager

    -Tenant Safe

Languages

Spanish
Native or Bilingual

Timeline

Property Manager

Silverstone Management
07.2023 - Current

Administrative Assistant

QC Labs
02.2021 - 07.2023

Assistant Leasing Manager

BO Management
12.2019 - 02.2021

Assistant Leasing Manager

Shang Raamco
06.2017 - 12.2019

Assistant Leasing Manager

BNC Equity
10.2013 - 07.2017

Receptionist Administrator Assistant

Rhodes Auto Sales
10.2010 - 11.2013

Assistant Leasing Manager

Creative Property Management
07.2006 - 12.2010

Medical Coding And Billing Certification -

The College of Health Care Professions

GED -

Lone Star College System

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Denys Salazar