Denzel Bryant
Atlanta,GA
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
10
10
years of professional experience
Work History
Crew Team Member
Wendy's
01.2024 - Current
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.
- Reduced food waste by closely monitoring inventory levels, rotating stock, and adhering to food safety guidelines.
Wheelchair Agent
Unifi
01.2023 - 12.2023
- Enhanced passenger comfort by efficiently assisting with wheelchair transfers and mobility support.
- Ensured timely boarding for passengers with disabilities, carefully navigating through crowded terminals.
- Facilitated smooth travel experiences by providing exceptional customer service and addressing individual needs.
- Supported airline operations by promptly responding to gate assignment changes and adapting to schedule adjustments.
- Demonstrated sensitivity to diverse populations, treating all passengers with dignity and respect regardless of their physical limitations or cultural backgrounds.
Amazon Picker/Packer Associate
Amazon Warehouse
07.2022 - 12.2022
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Streamlined warehouse operations through efficient organization of products and inventory management.
- Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
- Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
- Increased customer satisfaction by promptly addressing inquiries or concerns regarding orders or deliveries.
Packer Associate
TJ Maxx Distribution Center
01.2022 - 06.2022
- Improved packing efficiency by implementing organized workflows and clearly labeled storage areas.
- Reduced product damage rates by carefully handling items during the packing process.
- Maintained clean and safe work environment, adhering to company safety regulations and policies.
- Collaborated with team members to ensure timely completion of daily packing tasks.
- Assisted in inventory management by conducting regular stock checks and reporting discrepancies.
- Contributed to warehouse organization by keeping packing area tidy and free from clutter.
Cook
Juicy Crab
04.2021 - 01.2022
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Verified proper portion sizes to consistently attain high food quality standards.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared food items in compliance with recipes and portioning control guidelines.
Overnight Shift Leader
Krogers Grocery Store
12.2019 - 03.2021
- Enhanced team productivity by delegating tasks and setting clear expectations for overnight shift employees.
- Ensured store cleanliness by implementing thorough cleaning schedules and routine inspections.
- Maintained a safe work environment by enforcing company policies, procedures, and safety guidelines.
- Increased customer satisfaction with efficient service and prompt resolution of issues during the overnight shift.
UPS Driver Helper
UPS
10.2018 - 01.2019
- Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
- Assisted drivers with navigation, ensuring accurate and prompt deliveries for clients.
- Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
- Maintained a safe work environment by adhering to safety protocols during loading and unloading tasks.
- Communicated effectively with dispatchers, providing real-time updates on delivery progress and potential delays.
Paraprofessional
Gersh Academy
05.2018 - 12.2018
- Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
- Assisted teachers in managing classroom behavior, contributing to a focused and positive learning environment.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Assisted teachers in the development of engaging lesson materials aligned with curriculum standards for various subject areas.
Cook
Buffalo Wild Wings
11.2017 - 05.2018
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Wal-Mart Associate
Walmart
11.2016 - 05.2017
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
- Streamlined store operations by organizing merchandise displays for optimal visibility and accessibility.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
Sales Associate
Forever 21
11.2016 - 02.2017
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
Manager
Little Caesars
01.2014 - 06.2016
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced customer satisfaction by providing efficient and attentive service during busy meal periods.
- Reduced food waste by closely monitoring inventory levels and ensuring proper rotation of perishable items.
- Maintained a clean and sanitary work environment, adhering to strict health and safety guidelines.
- Assisted in maintaining accurate records for vendor orders, ensuring adequate stock of essential ingredients while minimizing costs.
- Streamlined prep processes by implementing time-saving techniques that allowed for more focused attention on cooking tasks.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Education
High school -
Roosevelt High School
Roosevelt, NY01.2014
Skills
- Cleaning and sanitation
- Food handling safety
- Customer Engagement
- Cooking
- Management
- Team Management
- Time Management
- Cash Handling
- Customer Complaint Resolution
- Customer Service
Assessments
Management & Leadership Skills: Impact & Influence, 10/01/19, Completed
Timeline
Crew Team Member
Wendy's
01.2024 - Current
Wheelchair Agent
Unifi
01.2023 - 12.2023
Amazon Picker/Packer Associate
Amazon Warehouse
07.2022 - 12.2022
Packer Associate
TJ Maxx Distribution Center
01.2022 - 06.2022
Cook
Juicy Crab
04.2021 - 01.2022
Overnight Shift Leader
Krogers Grocery Store
12.2019 - 03.2021
UPS Driver Helper
UPS
10.2018 - 01.2019
Paraprofessional
Gersh Academy
05.2018 - 12.2018
Cook
Buffalo Wild Wings
11.2017 - 05.2018
Wal-Mart Associate
Walmart
11.2016 - 05.2017
Sales Associate
Forever 21
11.2016 - 02.2017
Manager
Little Caesars
01.2014 - 06.2016
High school -
Roosevelt High School
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