Ugonna Denzel Chukwu
San Diego,California
Summary
A results-oriented professional with 5+ years experience in customer service and 4+ years in sales. Demonstrated ability to develop and nurture long-term client relationships resulting in the exceeded sales expectations. Delivered a comp growth of 33.75% in 2020 , though sales data analysis and the implementation of strategic selling initiatives. In 2021, transitioned into a B2B software sales role resulting in a early benchmark achievement and on target sales within a quota driven environment. Most recently, has relied on consultative selling, relationship building, and organizational excellence to carry out full-cycle recruitment within the healthcare industry.
Overview
9
9
years of professional experience
Work History
RA Travel Nurse Recruiter
Aya Healthcare
San Diego, CA
03.2022 - Current
- Utilized Microsoft Office programs alongside proprietary recruiting tools to support a consultative approach and high level organization.
- Analyzed data relating to regional job availability to identify opportunities and establish actionable prospecting strategies.
- Experience collecting, archiving, and submitting sensitive client information as defined by the compliance process established by Aya Healthcare and its affiliates.
- Collaborated with internal team members from four other business departments to provide timely and high-quality service to clinicians at various stages of the recruitment cycle.
- Pipeline ownership to include: lead generation, strategic planning, document collection, contract negotiation, closing, and client service.
- Utilized PowerPoint to create and deliver presentations that aim to highlighting the flow of financial incentives (stipends) and recreational opportunities within job markets for longer-term placements.
- Provided excellent written and verbal communication to prospective clients regarding the various professional, financial, and personal benefits presented by travel job opportunities.
Centric District Manager (Account Executive)
ADP-Automatic Data Processing
San Diego, CA
04.2021 - Current
- On target sales YTD, benchmark achieved, ADM of the month (December 2021).
- Successfully initiated new channel relationships and maximized existing partnerships to drive sales.
- Worked efficiently to resolve inbound client service requests each day.
- Pipeline creation through cold calling, prospect drops, email campaigns, and center of influence networking.
- Ownership of the sale cycle: Lead initial & follow up meetings, product demonstrations, document collection, contract negotiation, close, and implementation.
- Cross-sold upgrades to existing client base.
- Utilized Salesforce for CRM, and Excel for existing and prospective client data management.
Field Sales and Marketing Representative
Techtronic Industries - TTI
San Diego, CA
07.2019 - 04.2021
- Exceeded 15% sales goal (33.75%) by analyzing weekly sales data and translating it into successful selling, inventory, and marketing initiatives.
- Influenced key decision makers in favor of TTI by leveraging promotions, product knowledge, and working relationships with the Home Depot's regional team.
- Established rapport and a results-driven relationship with The Home Depot [store #6612] management team.
- Worked independently within my North County territory daily (90%) to execute growth strategies and within teams (10%) to complete installations.
- Regularly executed demo events, management-facing presentations, and merchandising initiatives to generate a (20%-30%) increase in monthly sales, as well as, CRM qualified contacts.
Gurney Technician/Field Support Associate
S&P Med Trans
San Jose, CA
01.2015 - 08.2018
- Resolved a variety of service complaint issues which resulted in satisfied customers and repeat business.
- Managed ongoing customer relations through varying daily communications and interactions.
- Ensured client safety during loading process onto gurneys and into ambulatory vehicles.
- Collected payment during private for hire work and maintained appropriate records of transactions throughout each day.
Education
Bachelor of Science - Marketing
San Diego State University
San Diego, CA05.2019
Skills
- Client Service Support
- Client Relationship Management
- Cross-departmental collaboration
- Salesforce
- Microsoft Office Proficiency
- Organizational and Time Management
Affiliations
- San Diego Black Chamber of Commerce
- Oriki African-American leadership program
- American Marketing Association member
Timeline
RA Travel Nurse Recruiter
Aya Healthcare
03.2022 - Current
Centric District Manager (Account Executive)
ADP-Automatic Data Processing
04.2021 - Current
Field Sales and Marketing Representative
Techtronic Industries - TTI
07.2019 - 04.2021
Gurney Technician/Field Support Associate
S&P Med Trans
01.2015 - 08.2018
Bachelor of Science - Marketing
San Diego State University
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