MAKAILA MILLER
North Las Vegas,NV
Summary
Accomplished Military Police Officer with a proven track record in the United States Air Force, USAF, ensuring the safety and security of personnel and property through expert crisis management and conflict resolution. Skilled in surveillance operations and cybersecurity awareness, maintained 100% accountability of critical equipment, demonstrating exceptional organizational and investigative abilities.
Overview
5
5
years of professional experience
Work History
Military Police Officer
United States Air Force, USAF
09.2022 - Current
- Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
- Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Monitored gate activities, controlled traffic, and responded to emergencies on base.
- Conducted thorough investigations into criminal activity on base, leading to successful apprehension and prosecution of offenders.
- Provided security support for high-profile events, ensuring the safety of all attendees including high-ranking officials and dignitaries.
- Created and implemented security protocols and procedures to safeguard personnel and property.
- Documented and organized security information accurately and efficiently.
- Maintained 100% accountability of assigned equipment worth more than $[Amount].
- Utilized surveillance equipment to monitor security of personnel and property.
- Collaborated with local civilian police agencies to share intelligence and coordinate joint operations when necessary.
- Conducted background checks on individuals seeking access to sensitive areas or information, ensuring only qualified personnel were granted clearance.
- Improved unit efficiency by organizing and maintaining detailed records of all activities and incidents.
- Coordinated with local law enforcement agencies for joint security initiatives, enhancing area-wide safety.
- Contributed to strategic planning of security operations, ensuring preparedness for variety of scenarios.
- Conducted searches of individuals, vehicles and premises.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Responded to emergency calls to provide assistance to citizens in need.
- Trained other officers in firearms and self-defense tactics.
- Handled citation and traffic violation paperwork.
- Provided testimony in court proceedings.
Daycare Supervisor
Lifetime
06.2022 - 09.2022
- Coordinated inter-departmental efforts to address any concerns related to health or wellbeing of children in our care.
- Improved staff retention by offering continuous professional development opportunities and fostering a supportive work culture.
- Maintained compliance with state regulations by conducting regular safety inspections and updating policies as needed.
- Actively sought feedback from parents regarding perceived areas improvement, incorporating such insights where feasible enhance offering even further.
- Evaluated staff performance regularly, providing constructive feedback for continuous improvement in service quality.
- Assessed individual child progress over time using various assessment tools alongside direct observation methods.
- Fostered a nurturing environment for children, employing age-appropriate activities to promote social, emotional, and cognitive development.
- Enhanced child safety by implementing strict supervision policies and conducting regular risk assessments.
- Addressed behavioral challenges proactively through clear expectations setting coupled with consistent reinforcement strategies.
- Managed daily daycare operations, overseeing staff performance and resolving any issues promptly.
- Continuously updated own knowledge base industry best practices through attending relevant workshops conferences alike, ensuring always provide most cutting-edge care possible.
- Organized special events such as field trips or holiday celebrations to enhance the overall daycare experience for both children and their families.
- Established strong relationships with parents through transparent communication and mutual collaboration on childcare goals.
- Facilitated smooth transitions between activities, minimizing disruptions in the daily schedule while maximizing engagement for all children involved.
- Collaborated with teachers to create educational programs tailored to individual children''s needs, promoting academic growth.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
- Stayed current on guidelines to maintain compliant program operations.
- Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
- Observed and assessed classroom activities to verify conformity with quality standards.
- Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
- Modernized instructional plans and educational approaches to enhance student learning.
Sales Supervisor
Target
04.2019 - 07.2021
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Checked store merchandise regularly for proper display and replenishment.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Boosted sales by implementing effective training programs for new and existing employees.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Promoted exceptional customer service by engaging clients on sales floor.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Effectively coached team members to reach weekly and monthly sales goals.
- Enhanced team productivity by creating a supportive work environment and providing ongoing feedback.
- Played an integral role in recruitment processes by interviewing candidates and guiding them through onboarding procedures upon hire completion successfully.
- Conducted regular performance evaluations, identifying areas for improvement and implementing necessary action plans.
- Completed employee evaluations to stay on top of lagging knowledge or skills and proactively close gaps to maximize performance.
- Assisted in forecasting sales trends, allowing for proactive strategy adjustments based on market conditions.
- Mentored junior staff members, fostering professional development and career progression within the organization.
- Implemented customer relationship management system, streamlining sales process and improving client retention.
- Generated detailed reports highlighting team achievements as well as areas requiring further attention or improvement efforts.
- Enhanced customer loyalty by implementing rewards program tailored to high-value clients.
- Facilitated cross-departmental collaboration to ensure cohesive sales and marketing strategies.
- Drove significant increase in cross-selling success by training staff on effective techniques and product knowledge.
- Led by example, consistently exceeding personal sales targets and inspiring team to achieve collective goals.
- Negotiated advantageous contracts with suppliers, reducing costs and improving profit margins.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Improved productivity of customer service team by leading training initiatives and revamping schedules.
- Developed and implemented strategies to increase sales and improve customer service.
- Developed and implemented incentive programs to increase sales and customer loyalty.
- Communicated best practices among on-site and external personnel to align efforts and goals.
- Performed supplier risk evaluations and supported regulatory inspections.
Education
High School Diploma -
Solan High School
Cleveland, OH05.2020
Skills
- Weapons Handling
- Self-defense training
- Crime scene management
- Weapons training
- Conflict de-escalation
- Crisis Management
- Law Enforcement
- Security assessments
- Military personnel safety
- Investigation documentation
- Cybersecurity awareness
- Access Control
- Physical Security
- Firearms safety and handling
- Crime Prevention
- Force Protection
- Traffic patrol
- Electronic and stationary surveillance
- Conflict resolution techniques
- Counterterrorism Measures
- Evidence processing
- Vehicle inspections
- Counterterrorism
- Fitness maintenance
- Cross-cultural communication
- Surveillance operations
- Assigned site patrol
- Hazard analysis and risk control
- Defensive Tactics
- Traffic Control
- Criminal Investigations
- Witness interviewing
- Explosive Ordnance Disposal
- Surveillance footage review
- Team Surveillance
- Emergency Management
- Critical Thinking
- Community Relations
- Law Enforcement Information Databases
- Witness interviews
- Directing Traffic
- Gang knowledge
- Civil and criminal law expertise
- Search and Seizure Laws
- Individual Surveillance
- Police reports
- Issuing Citations
- Traffic and Motorists Monitoring
- Municipal Codes
- Civil processes
- Traffic Monitoring
- Officer Training
- Surveillance
- Foot Patrolling
- Undercover Investigations
- Property Patrol
Timeline
Military Police Officer
United States Air Force, USAF
09.2022 - Current
Daycare Supervisor
Lifetime
06.2022 - 09.2022
Sales Supervisor
Target
04.2019 - 07.2021
High School Diploma -
Solan High School
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