Denzel Garcia
Germantown
Summary
Dedicated safety leader focused on building a strong safety culture and ensuring the highest standards across operations. Experienced in promoting compliance, reducing hazards, and driving continuous improvement through Amazon's Leadership Principles. Known for taking ownership, earning trust, and delivering results that keep associates safe and operations running smoothly.
Overview
4
4
years of professional experience
Work History
Warehouse Associate/ASC/PG
Amazon
Hagerstown
12.2024 - Current
- Consistently meet and exceed productivity numbers to support daily operational goals.
- Ensure a safe work environment by reinforcing proper PPE usage and safety awareness.
- Safely unload trucks and load boxes onto conveyor lines for efficient workflow.
- Follow all business protocols to maintain accuracy, safety, and compliance.
- Support a clean and organized workspace to promote team success and efficiency.
- Coached associates on proper dragonfly set up to address safety concerns and guided them on where and how to receive PPE to ensure a safe and compliant work environment.
- Help with shift start ups by ensuring everyone has stretched and ready for our shift and any safety tips.
- Took initiative to oversee dock operations during front-half nights in the absence of a PA, ensuring smooth workflow and adherence to safety protocols.
- I assist safety team on any add ons for our monthly Safety meetings.
- I assist safety on coordinating the Wellness Fair and set up.
- Partnered with the cleaning crew to identify and address overflow in recycling and trash bins, ensuring a clean, hazard free environment and preventing slip risks for associates.
- GTDR
- Understand the process of an Amazon IXD site
- Perform Duties of an ASC member/PG providing a safe working environment for employees and also providing PG duties such as keeping PIDS clean and constantly making sure our lines are up and running smoothly so we can achieve our goals.
- Collaborated with team members to optimize workflow and meet deadlines.
Customer Service Manager/Co-Owner
Saavedras Carpentry
Germantown
03.2022 - Current
- Developed comprehensive knowledge base for team use, enhancing response efficiency to customer inquiries.
- Implemented effective tracking system for client requests, improving resolution timelines.
- Conducted training sessions on new products and customer service techniques, elevating team performance.
- Ensured exceptional customer service standards, resulting in high customer satisfaction.
- Monitored staff performance metrics, aligning with organizational goals for service excellence.
Warehouse Associate/ASC
Amazon
Shippensburg
08.2024 - 12.2024
- Partnered with PAs and managers to maintain clear, organized aisles, ensuring a safe and efficient work environment for PIT operators.
- Conducted trailer and shoe audits, along with safety walks, to ensure associates had proper PPE and followed safety standards.
- Assisted in organizing safety meetings and introducing new plans to reduce injuries and improve site safety.
- Loaded boxes into trailers to maintain workflow, ensuring safety and productivity throughout the process.
- Operated PIT machine to pick and scan boxes, ensuring consistent trailer flow and timely processing.
Assistant Service Manager
Darcars Automotive
Rockville
04.2024 - 08.2024
- Managed inventory levels for automotive parts, ensuring timely ordering of repairs.
- Implemented customer loyalty strategies, enhancing retention rates significantly.
- Monitored technician performance, providing constructive feedback for continuous improvement.
- Reviewed vendor invoices, ensuring accuracy prior to payment authorization.
Sales Consultant
Darcars Automotive
Rockville
06.2023 - 04.2024
- Created detailed reports of daily sales activities for management review.
- Ensured customer satisfaction through prompt, reliable service.
- Analyzed market trends to develop competitive pricing strategies for vehicles.
- Collaborated with team members to enhance overall sales processes.
Education
High School Diploma -
Seneca Valley High School
GermantownSkills
- Team Leadership
- Problem Solving
- Microsoft Word
- Bilingual
- Occupational health and safety
- Effective multitasking
- Critical thinking
- Proper storage procedures
Languages
- Spanish
- English
Timeline
Warehouse Associate/ASC/PG
Amazon
12.2024 - Current
Warehouse Associate/ASC
Amazon
08.2024 - 12.2024
Assistant Service Manager
Darcars Automotive
04.2024 - 08.2024
Sales Consultant
Darcars Automotive
06.2023 - 04.2024
Customer Service Manager/Co-Owner
Saavedras Carpentry
03.2022 - Current
High School Diploma -
Seneca Valley High School