Denzel Henry
Marion,OH
Summary
Skilled professional competent in conducting patrols, monitoring entrances and escorting visitors to maximize building security. Good report writing, recordkeeping and multitasking abilities with solid history of success at and facilities. Keen to offer several years of experience and take on challenging new role.
Overview
3
3
years of professional experience
Work History
Energy Consultant
IDT Partners
Columbus, OH
12.2024 - Current
- Responded to incoming program emails and telephone inquiries.
- Advised customers on ways they could reduce their overall consumption levels through more efficient practices.
- Identified regulatory requirements relevant to energy-related projects and ensured compliance.
- Oversaw accounts for changes in customer needs with respect to energy.
- Investigated new methods for reducing emissions from fossil fuel-powered plants.
Security Officer
Allied Universal Security Services
Marion, OH
08.2024 - Current
- Documented security-related situations and submitted in-depth reports to superiors.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Guarded restricted areas to prevent unauthorized entry.
- Maintained accurate logs of all security related activities.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Observed patrons and customers to quickly address security situations.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Maintained high levels of alertness throughout shifts.
- Checked for safety hazards and took corrective action when necessary.
- Provided escorts for visitors as needed throughout the facility.
- Performed first aid and CPR when necessary during emergency situations.
- Verified photo IDs and tickets to allow guests passage.
Front End Associate
Walmart
Dallas, TX
03.2022 - 12.2023
- Tracked inventory levels using company software programs.
- Handled returns and exchanges according to company policies.
- Performed daily opening and closing procedures according to standard operating procedures.
- Processed and completed cash or credit transactions accurately.
- Answered store and merchandise questions and led customers to wanted items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Utilized POS systems effectively to process sales and manage customer data.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Described merchandise and explained use, operation and care.
- Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.
- Re-stocked check-out line and end-cap displays with new merchandise.
- Ticketed, arranged and displayed merchandise to promote sales.
- Assisted in inventory management and restocking of checkout area supplies.
- Assisted in organizing merchandise displays on the sales floor.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Utilized point-of-sale system to process cash, credit card, check and gift card payments.
- Consistently met all performance goals set by management.
- Maintained a clean, organized and inviting store environment.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Bagged, boxed, or wrapped merchandise carefully and efficiently.
- Kept checkout areas clean, organized, and replenished with necessary supplies.
- Ensured compliance with all safety policies and procedures.
- Provided product knowledge to customers as needed.
- Managed returns and exchanges in accordance with store policies.
- Resolved customer complaints, guided them, and provided relevant information.
- Prepared merchandise for purchase or rental.
- Assisted customers with self-checkout processes and troubleshooting any issues.
- Cleaned shelves, counters and tables to maintain organized store.
- Greeted customers to determine wants or needs.
- Answered customer inquiries regarding product features, pricing, and availability.
- Processed returns and exchanges according to store policies.
- Balanced cash drawers and generated reports for store management.
Education
High School Diploma -
Buckeye Community School
Marion, OHSkills
- Energy performance contracting
- Professional communication
- Financial analysis
- Energy market research
- Utility bill analysis
- Residential sales
- Client interviewing
- Energy management strategies
- Prioritization
- Sales development
- Stationary surveillance
- Identification verification
- Visitor tracking
- Government security clearance
- Threat management
- High level of integrity
- Workplace violence prevention
- Interior and exterior patrol
- Physical fitness
- General security
- Asset protection
- Checkpoint management
- Emergency response
- First aid and CPR certified
- Defensive tactics training
- Document management
- Active shooter training
- Conflict de-escalation
- Report writing
- CCTV surveillance
- Investigative skills
- Firearms expert
- Relationship building and management
- Conflict resolution techniques
- Surveillance
- Security systems
- Security guard license
- Entrance control
- Fire safety training
Affiliations
- Firearms training.
- Dog handling.
- Hunting
- Fishing
References
References available upon request.
Timeline
Energy Consultant
IDT Partners
12.2024 - Current
Security Officer
Allied Universal Security Services
08.2024 - Current
Front End Associate
Walmart
03.2022 - 12.2023
High School Diploma -
Buckeye Community School
Similar Profiles
JOYCE JOSHUAJOYCE JOSHUA
Early Childhood Development Officer (ECDO) at IDT PartnersEarly Childhood Development Officer (ECDO) at IDT Partners
Angelina ReynaAngelina Reyna
Collections Specialist at IDT GuatemalaCollections Specialist at IDT Guatemala
Ethan MowbrayEthan Mowbray
Cabinet Maker at LaForest Idt.Cabinet Maker at LaForest Idt.