Denzel Lee
Sandy Springs,GA
Summary
Proven professional with a track record of safeguarding client property at Emory Saint Joseph's Hospital and enhancing patient well-being at Novelles Developmental Services. Demonstrates strong work ethic and vehicle handling expertise, excelling in high-pressure situations by maintaining safety and improving customer satisfaction. Skilled in conflict management and emergency protocols, consistently contributing to secure and efficient environments.
Overview
7
7
years of professional experience
Work History
Service Valet
Emory Saint Joseph's Hospital
04.2024 - Current
- Safeguarded client property by diligently inspecting vehicles for damage upon arrival and departure.
- Provided exceptional support for emergency events, ensuring seamless customer experiences during high-volume and stressful periods.
- Contributed to improved revenue by accurately processing cash transactions and maintaining accurate financial records.
- Complied with company policies, local regulations, and safety protocols to maintain a secure working environment for staff and guests alike.
- Enhanced customer satisfaction by promptly greeting and attending to their vehicle needs.
Direct Support Professional
Novelles Developmental Services
03.2017 - 03.2020
- Maintained clean, safe, and well-organized patient environment.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Administered medication as directed by physician. Along with transporting patients to medical and dental appointments.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted disabled clients to support independence and well-being. Organized recreational events to encourage trustful relationships and belonging to society.
Education
High School Diploma -
John Ehret High School
Marrero, LA05.2012
Skills
- Strong Work Ethic
- Vehicle handling expertise
- Basic automotive knowledge
- Conflict Management
- Reliability and punctuality
- Emergency protocols
- First aid and safety
Timeline
Service Valet
Emory Saint Joseph's Hospital
04.2024 - Current
Direct Support Professional
Novelles Developmental Services
03.2017 - 03.2020
High School Diploma -
John Ehret High School
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