Denzel Merrill
Ellenwood,GA
Summary
Motivated and results-driven sales professional with 8+ years of experience driving customer engagement, qualifying prospects, and supporting technology-driven sales operations. Strong background in outbound outreach, lead qualification, CRM management, and cross-functional collaboration within fast-paced, technology-focused environments. Expert at identifying potential opportunities through research, social platforms, and direct outreach. Known for excellent communication, resilience, and the ability to consistently exceed activity and performance targets. Adept at leveraging systems such as Salesforce, Zoho Analytics, Tableau, Power BI, EngageBay, and Freshworks to manage pipelines and report on KPIs. Passionate about contributing to SaaS and technology sales teams through data-driven insights and proactive prospecting efforts.
Overview
12
12
years of professional experience
Work History
Field Sales Manager
2020 Companies LLC / Samsung Electronics America
Atlanta, USA
05.2016 - Current
- Identified potential business customers through online research, LinkedIn, industry events, and competitive market analysis.
- Conducted outbound outreach to engage potential clients and schedule discovery meetings with key decision-makers.
- Qualified prospects by analyzing business needs, product fit, and readiness.
- Educated prospects on new Samsung technologies to drive adoption and interest.
- Maintained accurate updates of sales interactions and pipeline activity using Salesforce and other CRM tools.
- Leveraged CRM analytics to track KPIs, monitor pipeline health, and support sales forecasting.
- Prepared analytical reports using Power BI, Zoho Analytics, Tableau, and Microsoft Suite.
- Partnered with sales, marketing, and product teams to refine territory and outreach strategy.
- Provided real-time customer insights to strengthen messaging and competitive positioning.
- Supported rollout of new sales technologies and CRM enhancements.
- Consistently exceeded prospecting and sales performance metrics.
- Increased market share and client acquisition through targeted outreach and lead qualification.
- Strengthened relationships with partners through consultative communication and regular meetings.
- Accounted for upwards of $3 million in total revenue for Q4 of 2024, representing 13% of the entire Atlanta MSA (Metropolitan Statistical Area) and $200k in year-over-year growth.
Network Installation Technician
AT&T
Fayetteville, USA
04.2014 - 05.2016
- Provided customer-facing technical support and onsite troubleshooting for enterprise clients.
- Supported mobile and wireless device connectivity across diverse environments.
- Collaborated with teams to maintain network performance and resolve complex issues.
Education
Bachelor of Science - Multimedia Communications
Georgia Southern University
Statesboro, GA12-2012
Skills
- Outbound calling and email outreach
- Social selling and LinkedIn research
- B2B targeting and rapport building
- Consultative communication and objection handling
- Qualifying questions and pipeline management
- Salesforce and Zoho Analytics
- Tableau and Power BI
- EngageBay and Freshworks
- Google Workspace and Microsoft Office
- KPI tracking and organization
- Prioritization and resilience
- Collaboration and data-driven decisions
Timeline
Field Sales Manager
2020 Companies LLC / Samsung Electronics America
05.2016 - Current
Network Installation Technician
AT&T
04.2014 - 05.2016
Bachelor of Science - Multimedia Communications
Georgia Southern University