DENZEL PLEASANT
Apopka,FL
Summary
Seasoned Small Business Owner with 5 years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Dump Truck Driver (Owner/Operator)
Connie & Son's
Apopka, FL
01.2019 - Current
- Followed established routes and time schedules in order to meet customer delivery requirements.
- Communicated regularly with dispatchers regarding route changes or delays due to weather conditions or heavy traffic.
- Performed daily pre-trip inspections of the dump truck in accordance with Department of Transportation regulations.
- Inspected vehicles for mechanical items and safety issues before driving them.
- Drove dump truck to job sites while adhering to all applicable traffic laws and company policies.
- Positioned blocks and tarps to secure load for transit and prevent materials loss.
- Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
Dump Truck Driver (Co-Owner/Operator)
Paramount Brothers Trucking
Orlando, FL
02.2018 - 05.2020
- Maneuvered trucks to correct locations for material drops, working with large equipment operators to correctly position loads for best distribution
- Safely drove truck and materials to various destinations in Florida
- Operated vehicles according to local, regional and federal transportation regulations
- Maintained truck logs or time recordings as required by state and company policies and regulations
- Drove 20-ton capacity vehicles transporting asphalt, sand, dirt and gravel materials for construction projects
Health Agent
Express Scripts
Orlando, FL
05.2017 - 12.2017
- Facilitated group discussions focusing on various aspects of health promotion.
- Worked closely with insurance companies to ensure timely payment of claims.
- Coordinated personal and small business enrollment in health, vision and dental insurance.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Monitored clients' insurance coverages to ensure changing needs were met.
- Developed appropriate quotes based on risk information.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
Territory Manager
Comcast
Orlando, FL
10.2016 - 05.2017
- Strong understanding of telecommunications & data services
- Perform basic troubleshooting
- Demonstrated understanding of software related functions of products
- Utilized technology for presentations, billing functions, tracking sales, & training
- Continuous learning through weekly best practices & training sessions to improve sales & business knowledge
- Took advantage of structured bi-weekly goal based environment with use of Sales Force 2 Software
- Established successful account relationships by building rapport and maintaining consistent communication
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals
- Developed and monitored sales representative goals and performance to drive territory goals
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
Account Manager
CenturyLink
Orlando, FL
07.2015 - 12.2015
- Expert in maintaining business relationships by using sales tactics, marketing strategies & referrals
- Ability to provide price analysis to customer
- Knowledgeable of employer products & services, as well as competitors' products & services
- Expert in identifying customer needs & opportunities via active listening
- Expert in evaluating customer needs & determining appropriate solutions & identifying decision makers
- Ability to position solutions in appealing way to customer
- Adequacy to interview, sell, & utilize persuasive negotiating, selling & closing skills
- Managed & grew current customer base by building customer relationships, assessing product fit, & expanding product portfolios
- Protected base revenue while meeting, or exceeding, average sales quota
- Maintained updated customer information such as customer activity, pipeline, proposals, & contracts
- Managed 250 accounts, from 100-1000 seat organizations
- Quoted prices, credit terms and other bid specifications.
Territory Manager
Bright House Networks
Maitland, FL
07.2011 - 06.2015
- Canvassed assigned & approved territory to solicit potential customers
- Responsible for promoting & selling to customers by knocking door-to-door within area of responsibility
- Displayed thorough competitive knowledge of features, benefits, product differences & pricing analysis
- Communicated & developed rapport with customers
- Conducted analysis of existing technological deficiencies & made suggestions based on BHN product offerings
- Increased customer understanding of BHN competitive advantage over other service providers
- Conducted competitive offer analysis to inform customer
- Met & exceeded sales goals as established by local market
- Prepared daily/weekly sales activity reports
- Continuously attended ongoing Sales seminars & educating event
- Independently learned & established personal daily sales tactics
- Submitted service/work order requests & ensured all paperwork was accurately completed
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth
- Researched competitor activity and used findings to develop sales growth strategies.
Education
Bachelor of Science - Business Administration in Marketing
Columbia Southern University
11.2015
Skills
- Heavy Equipment Operation
- Process Monitoring
- State and Federal Regulations
- Critical Thinking
- Pipeline Development
- Goal Setting
- Market Penetration Strategies
- Business Growth
- Issue Resolution
- Order Management
- Client Consultations
Certification
CDL B Licensed Driver, 2018
Additional Information
Authorized to work in the US for any employer
Timeline
Dump Truck Driver (Owner/Operator)
Connie & Son's
01.2019 - Current
Dump Truck Driver (Co-Owner/Operator)
Paramount Brothers Trucking
02.2018 - 05.2020
Health Agent
Express Scripts
05.2017 - 12.2017
Territory Manager
Comcast
10.2016 - 05.2017
Account Manager
CenturyLink
07.2015 - 12.2015
Territory Manager
Bright House Networks
07.2011 - 06.2015
Bachelor of Science - Business Administration in Marketing
Columbia Southern University