Results-driven professional with extensive experience in ensuring safe, secure, and supportive school environments for students, staff, and the community. Skilled in crisis intervention, behavior management, conflict resolution, and policy enforcement within educational and youth program settings. Proven ability to monitor student conduct, supervise in-school suspension, collaborate with administrators, families, and law enforcement, and respond swiftly to incidents to maintain order and safety. Known for serving as a visible, approachable authority figure who promotes a positive school climate while upholding safety standards and building trust with students and stakeholders. Authorized to work in the U.S. for any employer.
Overview
13
13
years of professional experience
Work History
Community Program Coordinator
Wicomico County Government
11.2023 - Current
Established relationships with local media outlets to disseminate information about programs and services.
Collaborated with local government agencies to develop strategies that align with program objectives.
Created detailed reports for senior management outlining progress of the program.
Prepared monthly newsletters highlighting upcoming events or changes in policy or procedures.
Coordinated logistics for events, ensuring effective communication among stakeholders and participants.
Developed and implemented community outreach programs to enhance local engagement and participation.
Monitored compliance with applicable regulations related to the program's operations.
Identified potential funding sources for program expansion efforts.
Analyzed data from multiple sources to evaluate effectiveness of programs and services offered by the organization.
Organized and managed public events to promote program goals.
Developed policies and procedures for implementing new programs or initiatives.
Advised clients on available services or referrals as needed.
Maintained accurate records of all program activities, including budgets, resources, and outcomes.
Served as a liaison between the organization and external partners such as funders, vendors.
Facilitated trainings for staff members on best practices in delivering services within the community setting.
Researched and analyzed community needs to determine program directions and goals.
Workforce Development Specialist
Career Team LLC
04.2022 - 11.2023
Planned, coordinated and facilitated career development workshops for job seekers.
Collaborated with team members on grant proposals related to workforce development initiatives.
Developed strategies for connecting employers with qualified candidates from diverse backgrounds.
Organized meetings with stakeholders in the workforce development arena, including government agencies, educational institutions, private companies and non-profit organizations.
Conducted outreach activities to recruit participants for workforce development programs.
Developed partnerships with community-based organizations to increase access to employment services.
Created job postings, tracked applicants and conducted interviews on behalf of employers.
Maintained accurate records of program participants' progress and outcomes.
Assessed the needs of employers to develop customized training programs.
Maintained records of employee performance evaluations and disciplinary actions taken when necessary.
Compiled monthly reports summarizing program participation data.
Monitored budget allocations related to workforce development projects.
Provided career counseling and coaching to individuals seeking employment opportunities.
Supervised, evaluated or referred instructors to skill development classes.
Developed and implemented training programs to enhance workforce skills and employability.
Collaborated with community organizations to identify job readiness resources for participants.
Teen Center Director
Boys and Girls Club of Delaware School Sites
05.2019 - 02.2022
Cultivated relationships with key stakeholders including parents, teachers, school administrators and other community leaders.
Compiled reports summarizing monthly statistics related to membership numbers, program participation levels and feedback from surveys.
Supervised team of youth workers in providing direct services to teens.
Developed and implemented strategies for providing a safe environment for teens to socialize, engage in recreational activities and access resources.
Analyzed data collected through assessments or surveys to identify areas where improvements can be made.
Provided crisis intervention services when necessary.
Developed marketing materials such as brochures and flyers to promote the center's programs.
Coordinated fundraising efforts by hosting events or campaigns aimed at increasing donations from individuals or organizations.
Provided guidance to teens on decision-making, problem solving and conflict resolution skills.
Served as a liaison between the teen center and external agencies such as law enforcement authorities or government departments.
Maintained accurate records of all transactions within the teen center's budget.
Monitored teen behaviors to ensure safety of participants, staff and facilities.
Organized and facilitated programs such as career development workshops, sports tournaments, art classes and music events.
Collaborated with community partners to create opportunities for teens to participate in volunteer activities or internships.
Created partnerships with local businesses to provide discounts or special offers for teen members.
Managed overall operations of the teen center including scheduling staff hours or managing supplies inventory.
Oversaw recruitment process for hiring new staff members or volunteers.
Represented organizations in relations with governmental and media institutions.
Implemented and evaluated staff, volunteer or training programs.
Provided hands-on and proactive leadership to community services staff.
Developed and implemented engaging programs for youth, fostering personal growth and community involvement.
Managed daily operations, ensuring safe and structured environments for all participants.
In-School Suspension Supervisor
Caroline County Public Schools
09.2013 - 04.2019
Conducted individual meetings with ISS students to discuss their behavior and develop plans for improvement.
Instructed ISS students in areas such as study skills, anger management, and conflict resolution, as needed.
Provided assistance to teachers who had difficulty managing disruptive behaviors from suspended students.
Monitored student behavior while they were in the ISS room, intervening when necessary.
Counseled individuals or groups of suspended students on personal issues that may be affecting their academic performance or general attitude towards school.
Ensured compliance with all applicable laws and regulations related to In-School Suspension programs.
Created and maintained records of student attendance and progress in accordance with school district policies.
Advised administrators on potential changes or improvements that could be made to existing In-School Suspension programs.
Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
Collaborated with educators to develop behavioral intervention strategies tailored to individual student needs.
Supervised in-school suspension program, ensuring a supportive and structured environment for students.
Childcare Provider
Benedictine School
01.2012 - 02.2014
Taught basic skills such as personal hygiene, social manners and appropriate behavior.
Developed positive relationships with families by communicating regularly about their child's development.
Implemented discipline strategies when needed while ensuring the safety of all students.
Provided a safe, nurturing and stimulating environment for children to learn and grow.
Monitored children's progress through ongoing assessments of their abilities and interests.
Ensured cleanliness of classroom areas including toys, furniture, materials.
Observed children's behavior and development, communicate information with parents.
Worked collaboratively with co-workers to ensure safety of all the children in care.
Transported patients safely to social activities and doctors appointments.
Supervised other workers and caregivers providing services to clients.
Tracked patient or client care and followed through to provide service effectiveness.
Documented services and collected required data for evaluation.
Developed and implemented engaging educational activities enhancing child development.
Supervised daily routines ensuring safety and well-being of children.
Education
Associate of Arts - Liberal Arts and General Studies
Wilmington University
05-2027
High School Diploma -
North Caroline High School
05-2009
No Degree - Early Childhood Care And Education
University of Delaware
Newark, DE
01-2026
Skills
Professional growth strategies
Confidential information handling
Crisis management
Strategy Management
Program planning and implementation
Analytical reasoning
Youth development support
Financial budget management
Analytical problem-solving
Monitoring adherence to regulations
Data analysis proficiency
Experienced in software development
Community engagement
Diversity and inclusion
Nonprofit experience
Youth engagement
Accomplishments
First Aid Certified
CPR Certification
Substitute Certification
Paraprofessional Certification
Career Edge Certified
Pac 14 Video Editor Certified
Adverse Community Experiences and Resilience Completion
Elements of Thrive training Completion
Racial Equity training Completion
Skills
Staff Development
Case Documentation
Confidential documentation and recordkeeping
CPR, First Aid, AED
Accomplishments
Led and supervised multi-disciplinary teams of staff and volunteers to deliver high-quality youth programs and services, ensuring compliance with safety standards and program goals.
Successfully developed and trained staff in best practices for crisis response, behavior management, and community engagement, strengthening overall program impact.
Implemented new policies and procedures that improved student behavior, reduced incidents, and created safer learning environments.
Coordinated and facilitated community partnerships with local government, schools, families, and law enforcement to expand resources and support for youth and families.
Increased youth participation and retention in programs by designing engaging, inclusive activities tailored to diverse needs and interests.
Recognized for mentoring team members, fostering professional growth, and creating positive work environments that encourage collaboration and accountability.
Certified in First Aid, CPR, AED, and multiple education-related roles, demonstrating a commitment to safety and flexibility in leadership.
Completed advanced training in community resilience, racial equity, and trauma-informed care to better lead teams serving diverse communities.
Produced clear, data-driven reports for senior management, using analysis to guide program improvements and demonstrate measurable results.
Known for leading by example, resolving challenges with empathy and decisiveness, and motivating others to work toward shared goals.
Timeline
Community Program Coordinator
Wicomico County Government
11.2023 - Current
Workforce Development Specialist
Career Team LLC
04.2022 - 11.2023
Teen Center Director
Boys and Girls Club of Delaware School Sites
05.2019 - 02.2022
In-School Suspension Supervisor
Caroline County Public Schools
09.2013 - 04.2019
Childcare Provider
Benedictine School
01.2012 - 02.2014
High School Diploma -
North Caroline High School
Associate of Arts - Liberal Arts and General Studies