Denzell McGlotha
Dalton,GA
Summary
Dedicated, adaptable and motivated professional with experience in customer service and warehouse navigation. Known for critical thinking and mentoring skills, ready to contribute to operational improvements and enhance team performance.
Overview
4
4
years of professional experience
Work History
Grounds Crew Member
CRB Packing
06.2026 - 07.2026
- Operated landscaping tools to maintain grounds and enhance aesthetic appeal.
- Assisted in planting, weeding, and pruning various plants and shrubs.
- Collaborated with team members to ensure timely completion of landscaping projects.
- Followed safety protocols while performing maintenance tasks on outdoor equipment.
- Maintained cleanliness of work areas and properly stored tools after use.
- Demonstrated flexibility in daily responsibilities by adapting to changing weather conditions or emergent project needs.
Customer Service Manager
Maxway
10.2024 - 10.2025
- Managed customer inquiries and resolved issues efficiently to enhance satisfaction.
- Developed training materials for new customer service representatives, improving onboarding process.
- Collaborated with cross-functional teams to streamline communication and issue resolution procedures.
- Analyzed customer feedback and identified trends to implement service improvements.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
Line Operator
Lake Foods
01.2022 - 01.2023
- Operated machinery to ensure efficient production flow and meet daily targets.
- Operated electric pallet jack to efficiently transport materials within warehouse environment.
- Conducted routine equipment inspections to ensure safety and operational compliance.
- Maintained accurate inventory records using warehouse management systems for improved tracking efficiency.
- Ensured cleanliness and organization of work area to uphold safety standards and operational efficiency.
- Improved warehouse efficiency by skillfully operating pallet jacks for transporting materials and organizing inventory.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Transported products with electric pallet jack to prepare for shipping.
- Verified label displays for accuracy of box content.
- Prepared boxes of Chicken and stacked pallets.
- Displayed excellent time management skills through punctual completion of assigned duties while maintaining precision in handling materials with the pallet jack.
Education
High School Diploma -
Woodsmill Academy
Gainesville, GASkills
- Grounds maintenance
- Customer service
- Pallet jack operation
- Warehouse navigation
- Pallet building and wrapping
- Materials movement
- Warehouse procedures
- Critical thinking
- Training and mentoring
- Cash handling accuracy
Timeline
Grounds Crew Member
CRB Packing
06.2026 - 07.2026
Customer Service Manager
Maxway
10.2024 - 10.2025
Line Operator
Lake Foods
01.2022 - 01.2023
High School Diploma -
Woodsmill Academy