Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DEOKONITA L. PEARSON

dlpear01@gmail.com
VA

Summary

Accomplished leader with nearly 20 years of management experience. Possess a comprehensive background in effective team building and leadership development, strategic planning, data analysis, project management, critical thinking, and emotional intelligence in an ever-changing environment. Excellent communication skills with the ability to interact with subordinates, peers, and senior leadership. Extensive knowledge in retail management with a documented record of exceeding expectations and operations goals. Proven ability managing $1M of resources and accountability of a budget of $2M. Career supported by a Bachelor of Science in Management. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Dedicated Pharmacy Retail professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dedicated Store Leader professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a entry-level position. Ready to help team achieve company goals.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Store Manager

Walgreens
01.2022 - Current
  • Manage overall store operations
  • Monitor and analyzes customer service provided by all team members, as well as the pharmacy
  • Offer reminders, trainings, encouragement, and develop action plans for improvement within the leadership team
  • Model and share customer service best practices with all team members to help deliver a distinctive and delightful customer service experience including interpersonal habits
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Store Manager

Walgreens #9492
01.2012 - 01.2017
  • Supervised store operations, including enforcing standard operations and procedures of opening, closing, changing shifts, task delegation for front end and pharmacy operations
  • Monitored store overall financial aspects
  • Assisted team with setting next steps for improvement where needed
  • Ensured that the staff complies with all company policies and procedures

Store Manager

Walgreens
01.2010 - 01.2012

Executive Assistant Store Manager

01.2006 - 01.2010

Department Manager

VF Factory Outlet
01.1995 - 01.2004
  • Learned how to manage various departments throughout the store
  • Assisted Store Management with daily store operations
  • Assisted with the overall needs and improvement with the store
  • Hired, trained, and developed team member assigned within the department
  • Created daily sales reports to discuss with management
  • Determined opportunities within the department and created action plans based on the need

Education

Bachelor of Science - Business Management

Grambling State University
05.2004

Skills

  • Leadership
  • Negotiation and communication
  • Interpersonal skills
  • MS Office
  • Decision making
  • Data Analysis
  • Problem solving
  • People Management
  • Operations Management
  • Project Management
  • Adaptability
  • Organization/multi-tasking
  • Staff Training
  • Staff Management
  • Goals and Performance

Certification

  • Licensed CPHT- (National and State)

Timeline

Store Manager

Walgreens
01.2022 - Current

Store Manager

Walgreens #9492
01.2012 - 01.2017

Store Manager

Walgreens
01.2010 - 01.2012

Executive Assistant Store Manager

01.2006 - 01.2010

Department Manager

VF Factory Outlet
01.1995 - 01.2004

Bachelor of Science - Business Management

Grambling State University
DEOKONITA L. PEARSONdlpear01@gmail.com