Deomanique Majette-williams
Houston,TX
Summary
Versatile and experienced professional excelling as both a team player and leader in dynamic, well-organized work environments. Navigated fast-paced settings and quickly grasped new concepts, adapting efficiently. Valuable asset to any team, punctual and ready to begin shifts on time. Expertise as a creative barista, adept at memorizing recipes, operating machines, and taking customer orders. Hands-on experience in making and serving coffee and coffee-based beverages, honing skills in delivering exceptional service. Recognized for courteous and respectful demeanor, consistently receiving excellent customer feedback. Hardworking nature complemented by strong multitasking and time management abilities for efficient operations. Dedicated to providing every customer with a positive and memorable experience, setting me apart in the industry. Energetic and detail-focused with a knack for precision and organization. Possess foundational understanding of inventory management principles and proficiency in data entry and inventory software. Capable of optimizing inventory processes and ensuring accurate stock levels for seamless operations.
Overview
7
7
years of professional experience
Work History
Starbucks Barista
OTG Management
09.2023 - 09.2024
- Trained new baristas on company policies and procedures regarding food handling safety standards
- Ground beans for espresso shots according to individual customer specifications
- Stocked shelves with ingredients needed to make coffee drinks
- Monitored inventory levels of supplies and restocked when necessary
- Provided excellent customer service by responding to inquiries quickly and professionally
- Developed creative recipes for signature coffees or blended drinks unique to the cafe
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes
- Greeted customers and took orders for coffee drinks, food items, and other beverages
Scooter Rental Associate
Strike Scooters
09.2022 - 09.2023
- Organized vehicle inventory, maintaining accurate records of available units for rent and tracking utilization rates.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to their rental needs.
- Reduced costs associated with vehicle damage claims by proactively identifying potential risks during the inspection process.
- Ensured compliance with local regulations and company standards by regularly reviewing rental agreements and associated documentation.
- Handled cash transactions accurately and efficiently, minimizing discrepancies in end-of-day reports.
- Performed data transfers between devices for customers while preserving their important files without any loss of information.
- Performed cash, card, and check transactions to complete customer purchases.
- Provided administrative support during daily department activities including data entry, filing records, answering phones, and preparing documents as required.
- Completed administrative tasks such as answering phones, filing paperwork and data entry.
Waitress
Ray bbq shack
08.2022 - 09.2023
- Greeted customers and provided menus
- Communicated daily specials to customers
- Bussed tables as needed during peak hours
- Developed positive relationships with regular customers through friendly conversation
- Served alcoholic beverages responsibly in accordance with state laws
- Organized take-out orders efficiently according to customer requests
- Maintained a clean work station by restocking supplies, wiping down counters
- Took orders for food and drinks and delivered them to guests
Stocker/inventory Tech
Walmart
01.2021 - 01.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Stocked shelves to match planogram images and instructions.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Stocked designated items on shelves, end caps and displays.
- Aided in training new team members on best practices for stocking procedures and inventory management systems.
- Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
Cashier/Shelf Stocker
Walmart
11.2020 - 09.2021
- Stocked shelves with merchandise when needed
- Processed returns and exchanges of merchandise in accordance with store policies
- Performed other duties as assigned by management
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed
- Accepted cash and credit card payments, issued receipts and provided change
- Trained new team members in cash register operation, stock procedures, and customer services
Cashier
McDonald's
01.2018 - 08.2019
- Organized promotional displays or arrange merchandise on counters or tables to promote sales
- Stocked shelves with merchandise when needed
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors
- Resolved customer complaints professionally in accordance with company policy
Education
High School Diploma -
I.C. Norcom High School
Portsmouth, VA06.2021
Skills
- Cash Handling
- Espresso machine operation
- Up-selling
- Beverage Preparation
- Food Running
- Ordering Procedures
- Coffee expertise
- Menu Memorization
- Opening and closing duties
- Conflict Mediation
- Friendly and outgoing
- Team Player
- Positive and professional
- Order Taking
- Team Leadership
- Safe Food Handling Practices
- Speedy and efficient
- Active listener
- Product Upselling
- Inventory management
- Quality control
- Excellent math skills
- FLUENT IN ENGLISH
- Reliable and dependable
- Cleaning and sanitizing
- Hospitality and professionalism
- Multitasking
- Stocking supplies and retail products
- Coordinating orders
Timeline
Starbucks Barista
OTG Management
09.2023 - 09.2024
Scooter Rental Associate
Strike Scooters
09.2022 - 09.2023
Waitress
Ray bbq shack
08.2022 - 09.2023
Stocker/inventory Tech
Walmart
01.2021 - 01.2022
Cashier/Shelf Stocker
Walmart
11.2020 - 09.2021
Cashier
McDonald's
01.2018 - 08.2019
High School Diploma -
I.C. Norcom High School
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